Lays
1
Submit a Complaint
87
COMPLAINTS

Lays Complaints & Reviews

G
G for Gazala
from Ahmedabad, Gujarat
Dec 23, 2023
Report
Copy

Lays using bad, expired, cheap and wasted potatoes to make lays chips. That taste make too much bad and very low quality. It can cause dieses after eating lays chips made with expired potatoes. Lays selling 50g chips in 20rs. And half of chips are wasted and black chips and bad tasted chips. Chips have lot of black marks of expired scar of potatoes. It means in 20rs buyers wasting 10rs because half of chips are bad.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Narsass
    from Jaipur, Rajasthan
    Nov 8, 2023
    Report
    Copy

    Address: Jaipur

    Today I bought some goods from your store in Triton Mall. Whose bill number is[protected] After the bill payment, I came to know that one of the lays packet is defective, I told this at your exit gate, they said that now nothing can be done, you go customer care counter.When I reached the customer care counter and complained about this, they responded without any investigation.He refused saying that this piece was defective and his nature was very bad.When I got it checked in your store's camera, the defective piece was from your store only. The employee of your store wasted my 1 hour for this and still did not accept the mistake. If I wanted, I would have called for your store.I can go to consumer court with complaint, please take action on this as soon as possible.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lemiese
      Apr 30, 2023
      Report
      Copy

      Block of unknown things found in packet of lays

      While my son and brother opened the new flavor lays they came across some dark brown block of something in the packet, we don't even know what it is, is this what a big company like lays is selling to us, in the food industry you have to be careful this can make people sick we are disgusted at what we found...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      I
      Izaan mohammed
      from Kozhikode, Kerala
      Apr 25, 2023
      Report
      Copy

      Address: 9, PADMAWATI COLONY INDORE MP 452001 IN

      I had bought a 20 rupees worth lays orange. The crisps inside were fried and burned too much .. there were quite a few small pieces. I threw some of them out but since I found more there inside the packet i decided to complaint. The crisps we’re burned so much
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harshitha1306
        from Bengaluru, Karnataka
        Mar 16, 2023
        Mar 23, 2023
        This thread was updated on Mar 23, 2023
        Report
        Copy

        In the recent times when I purchased Lays. Some of the chips are rotten. Please work on this issue
        +1 photos
        +1 videos
        Hi Harshitha1306, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lou LFW
          Sep 25, 2022
          Report
          Copy

          Website: contact.pepsico.com/fritolayca

          In recent months the light barbecue (lesssalt) chips seem to have lost most of their flavour. I can barely taste the barbecue, which is the whoel reason for buying this brand. If they changed the formula they need to let us know. If not, there ius a flaw in theprioductiuon system. They have not replied to me. This is at least the third time I have bought flavourless chips.
          Sep 25, 2022
          Updated by Lou LFW
          I note that the site does not allow edits of typos once sent. Fix that.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Antriksh888
            from Gurugram, Haryana
            Aug 21, 2022
            Report
            Copy

            I am Antriksh from Gurgaon and I bought an American style lays packet and when I opened it there were no chips in it but just air.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajmal mehra
              from Bhopal, Madhya Pradesh
              Jul 21, 2022
              Report
              Copy

              Regarding to the display stand

              Address: mubharikpur choraha shanti nagar bhopal

              Dear sir/ madam,

              I would like to inform you that i am Raj Mehra from Bhopal (M.P). I have a refreshment outlet in mubbarik pur choraha shanti nagar bhopal. I am a retailer of yours product (I. E lay's, kurkure, etc.) in bhopal (M.P). Name of my refreshment RMD enterprises refreshment. My complaint is for distributor, from last 6 years . I am asking sales man as well as distributor to please provide us lay's, kurkure stand...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              H
              HimaniSaini24
              from Delhi, Delhi
              Jul 19, 2022
              Report
              Copy

              I have ordered a lays for INR 50, however the chips inside it was just small chunks.. There was not a single chip in full size.
              This is not the first time I have faced this issue.
              But this time I decided to raise the issue for your knowledge.
              This is not the quality of product we are expecting.
              Please find enclosed pictures for your reference.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kriti Sadhwani
                Jul 10, 2022
                Report
                Copy

                On 6th July I bought 2 packets o[censored]ncle chipps of ₹20 each having thought of the good taste of potato chips but rather I got rotten potato chips inside the packet. How could you pack these rotten chips inside the packets just to make money out of it? I’m really disappointed with this quality of food. I request you to look after this.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harish Thirugnanam
                  Jun 20, 2022
                  Report
                  Copy

                  I bought lays India's Magic Masala. Its smells like cheap local chips and tastes very bad. I could feel the use of bad oil.. This happens many times across many shops.. please check and solve asap
                  +2 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    Yatiraj M.
                    Jun 1, 2022
                    Report
                    Copy

                    I used to enjoy Lays products without any worry, but this experience with their product gave me terror. The chips had very foul smell and had fungus on it.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yatiraj M.
                      Jun 1, 2022
                      Report
                      Copy

                      I used to enjoy Lays products without any worry, but this experience with Lays gave me terror. The chips had very foul smell and had fungus on it.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Varsha Kingwani
                        Apr 21, 2022
                        Report
                        Copy

                        Insect in packet of chips

                        Found a 5 inch centipede inside my packet of chips, i was traumatised and horrified. thankfully it did not bite me, but the thought! This has ruined lays for me my entire life...
                        +4 photos
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy
                        T
                        toxiccitizen
                        from Nagpur, Maharashtra
                        Apr 14, 2022
                        Report
                        Copy

                        I got a lays chips packet from a shop worth rupees 10 dated[protected]. as chips are already famous for the amount of chips they give and only the air filled inside. it was hilarious to see just 8.5 chips in my packet of worth 10. this is not the first time but several times its the same scenario. the company being so renowned is on the top position and no one is daring to overtake the dignity and this is what the company lays doing just looting peoples money with such tiny amount of chips in it.
                        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                        Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ram Kumar VALANUKONDA
                          Feb 20, 2022
                          Report
                          Copy

                          Address: Gurugram,Haryana

                          We have purchased a lays packet, in that packet we have 0 chips and full of air
                          +1 videos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ram Kumar VALANUKONDA
                            Feb 20, 2022
                            Report
                            Copy

                            Address: Gurugram,Haryana

                            We purchased a packet of chips.In that we have only air and no chips.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Soumya Kaushik
                              Feb 11, 2022
                              Report
                              Copy

                              The packet contained big chunks of the seaoning/masala with stone. Less chips isn't an issue
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                angellytle1
                                Feb 7, 2022
                                Report
                                Copy

                                Address: 651 E main Street Azure Hotel

                                I found a piece of wood in my bbq chips if i would of bit into i would of broke my braces i was eating watching a movie not paying attention until i felt something harder then a chip come out of the bag it was brown and had black marks on it and smelled strong of bbq
                                unacceptable
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sifat Sawhney
                                  from New Delhi, Delhi
                                  Jan 31, 2022
                                  Report
                                  Copy

                                  Rock-like substance in Lays packet

                                  I was eating a packet of Blue lays. All seemed to be going well, until I was about to choke on a random, unidentified, rock-like substance in the packet!
                                  It was so disgusting and I’ve been feeling sick to my stomach since the experience.
                                  I was so shook but I still took some pictures of it. This is so irresponsible and now I don’t think I’ll ever be buying Lays!...
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy
                                  I
                                  Ibrahim Shameel ak
                                  Jan 20, 2022
                                  Report
                                  Copy

                                  I bought a 5 rupee pack of orange lays.i came home.then i opened it and i was completely shocked..when i saw inside the pack there was literally 1 small chips in it..what the hell is this..you people are scamming..you treat people like this huh?? i always buys lays chips..but this time i literally 1 chips how on earth you people thought to do that kind of scam
                                  +1 photos
                                  +1 videos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Batra Sweets
                                    Dec 31, 2021
                                    Report
                                    Copy

                                    Address: Batra sweets Patiala

                                    Sir your order boy service very poor. He order on the mobile at home. So i am very harassment his service. I want small chips wrack. He send theatre, ( cinema hall) wrack.
                                    So plz help me this topic.
                                    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                    Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pramita Soans
                                      Dec 17, 2021
                                      Report
                                      Copy

                                      I bought a packet of Classic Lays at INR 50/- but the quality of potato chips was really poor. Few were burnt, and few were just made from bad-quality potatoes.
                                      +3 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Swastik Mohapatra
                                        Dec 14, 2021
                                        Report
                                        Copy

                                        5 potato chips inside the package of rs25 magic masala...
                                        It's baffling how the packaging works.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          V
                                          Vishnu1190000
                                          from Mavelikkara, Kerala
                                          Dec 5, 2021
                                          Report
                                          Copy

                                          I bought a lays pack of Rs.10 from my nearest shop. When i opened the pack there is only two small slices of chips
                                          Very disappointing behavior from lays.
                                          Helpful
                                          1 other people found this review helpful
                                          1 found this helpful
                                          Write a comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            J
                                            Jisha21
                                            Nov 23, 2021
                                            Report
                                            Copy

                                            I have ordered lays chips and I have received only one chip in it.i haven't opened the package yet.
                                            Hi Jisha21, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                            Hi Jisha21, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                            Helpful
                                            Found this helpful?
                                            2 Comments
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              A
                                              AstroPanther
                                              from new delhi, Delhi
                                              Oct 22, 2021
                                              Report
                                              Copy

                                              I bought a lays chips packet and later i when i decided to eat the chips i realized that the packet was empty very disappointed
                                              Helpful
                                              Found this helpful?
                                              Write a comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                V
                                                Vijender Singh Pal
                                                Sep 10, 2021
                                                Report
                                                Copy

                                                Address: Dwarika Store shimla road,Dehradun

                                                Dear Sir/Medam,

                                                Your sales man provide very poor service.according to order not provide goods and not weekly visit.
                                                Hi Vijender Singh Pal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                                Hi Vijender Singh Pal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                                Hi Vijender Singh Pal, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                                Helpful
                                                1 other people found this review helpful
                                                1 found this helpful
                                                3 Comments
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  S
                                                  Sharmayashu
                                                  Sep 1, 2021
                                                  Report
                                                  Copy

                                                  Address: Khalasi line sharanpur Uttar pradesh

                                                  I want to complaint against Lays company for distrubutor for sold to expiry good to customer, , , I m small shopkeeper, , my shope name is Pandit Provision store
                                                  Hi Sharmayashu, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                                  Hi Sharmayashu, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                                  Helpful
                                                  Found this helpful?
                                                  2 Comments
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    S
                                                    Sankeerthana C R
                                                    Aug 18, 2021
                                                    Report
                                                    Copy

                                                    Address: CHEMMANAKUNNEL, ELANAD P.O THRISSUR. KERALA

                                                    About lays I bought a lays hangout pack of Rs.5 from my nearest shop. When i opened the pack there is only two small slices of chips
                                                    +2 photos
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit

                                                      Lays Recent Comments