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Lays Complaints & Reviews

A
Amiya25
from Khurai, Madhya Pradesh
Feb 12, 2019
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use of poke

I have been eating lays chips since forever but i have a complaint regarding poke (Pig meat) being used in making lays chips... I can't eat poke it's haraam and if poke is being used please mention it on the packets so that we can save us from wrong consumption...
I love eating lays but after hearing this i'm shocked and very disappointed.... I will never touch them again...
If this is false please let me know!!
If you...
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P
Parul s singh
from Delhi, Delhi
Feb 6, 2019
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quality

I want to ask why lays is turning itself from a renowned brand to a ho-hum name in the chips industry.in those few amount of chips that you provide inside the packet, many of them are rotten pieces, some have blackish brown mark on it, some are decayed completely. And, together they give a weird taste to my tongue. I always have to throw many pieces of chips, looking at how poor quality they are. Do you guys choose the potatoes that market...
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A
Anubhavlkgi
from Bareilly, Uttar Pradesh
Jan 12, 2019
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rack

Address: Ghaziabad, Uttar Pradesh, 201012

Dear sir/ madam,

I would like to inform you that i am anubhav from vasundhra ghaziabd. I have a stationery shop in sec 15 vasundhra ghaziabd. I am a retailer of yours product (I. E lay's, kurkure, etc.) in vasundhra ghaziabad. Name of my stationery shop s mart. My complaint is for distributor, from last 2 year. I am asking sales man as well as distributor to please provide us lay's, kurkure stand for display. His answer...
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S
Sumit Vasudeva
from Gurgaon, Haryana
Dec 26, 2018
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lays tangy tomato

Address: Hisar, Haryana, 125033

Today i purchase a lays tangy tomato from a dhaba on highway nh 9. When i want to open this packet it was heavy than it's weight, then i press the packet to check.. But there is some liquid in the saeled packet.. As the chips was dipped in water. The air in packet is sufficient. I do not open the packet. I want to test this packet in lab for the quality.. I...
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S
Sri Balaji Supermarket
from Hyderabad, Telangana
Dec 5, 2018
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unprofessional behavior of salesman and so

Address: Hyderabad, Telangana, 500049
Website: sribalajisupermarket81@gmail.com

We have a super market in miyapur, hyderabad, telangana. The service provided by salesman/so is very poor.

Issues:
The salesman places products in which we are not interested in/which doesn't have demand in our area. He assured of replacement with other products if not sold. After 3-4 months now when i asked to replace as they are not sold, he is saying that it involves a long process and it has no expected date as such...
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Address: Navsari, Gujarat, 396445

Date:19/10/2018
To,
The administration of lays pvt. Ltd

Dear,
When i open the packet it found only 3 to 4 pieces of chips in lays west indies flavour and there were original spices like rock shape of 3 to 4 pieces. So want my money back with huge penalty that create a dissatisfaction and mental harass. Here i'm attaching the video and photo so you will make control over your staffing, technical and and...
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K
Kalra Muskaan
from Mumbai, Maharashtra
Oct 6, 2018
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lays chips

Address: Mumbai City, Maharashtra, 400064

I bought a packet of lays - india's magic masala and while i was having it i found a piece of chips which was totally black, may be it was burnt or something!! And there were many pieces which were black from the sides! I was really disappointed with the quality of chips i received!! Quantity was already bad and now quality as well!! Hope you'll revert soon!...
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R
Rinkoo Lakhani
from Mumbai, Maharashtra
Aug 27, 2018
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packet containing air not chips

Website: CONSUMER.FEEDBACK@PEPSICO.COM

As i bought lays chips & mrp was rs5 and on that free 25% more chips as u r trying to fool ur customers by doing fake advertisement of increasing % of chips in it... As i opened it & found only single chip in it... The lays packet was not containing chips although it was only containing air... For what u r charging rs5 for that air contained packet, which must b contained with chips.. Coming directly to the point that it contains only air...
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I
Ishita Deep
from Nellore, Andhra Pradesh
Aug 13, 2018
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fake product

Address: New Delhi, Delhi, 110016

I am a consumer i bought Rs.20 magic masala lays packet from hauz khas market and felt wierd taste i realised this is fake lays due to its taste and it has R instead of TM as lays is a TM trademark (You can clearly see it in picture). kindly adhear to my complain and remove fake lays from market.it smells like local cheap chips available in local packaging. I am sure of this it is a fake lays packet and we are being fooled....
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F
Faizanwani
from Srinagar, Jammu and Kashmir
Jul 25, 2018
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racks

Address: 190018

Hello sir/mam this is faizan from srinagar jammu and kashmir i am a retail seller and i am dealing with your products from past 5 years and in return i got nothing. I am totally disappointed with misbehaviour of your employees towards retailers they don't know how to deal with the market and how to deal with customers. We are doing business with lays from past 5 years and we have not recieved a single rack from them as you have send many...
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P
Preeti Bhalla
from Ludhiana, Punjab
May 12, 2018
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regarding bad supply of lays product

Address: Kapurthala, Punjab, 144601
Website: www.pepsicoindia.co.in/brands/lays.html

Resp. Sir
I would like to inform you that mr. Prem saini is the owner of krishna agencies (Krishnaagencies. [protected]@gmail.com). He is the distributor of kapurthala punjab india is not caring about the supply because he has four five another distributorship like lays, kurkure, pepsi, lehar namkeen etc that’s why he is not bothered about supply of lays i have given ordered to his sales man he didn’t delivered and i complained to distributor...
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S
Sher singh bhalla
from Anandpur Sahib, Punjab
Apr 6, 2018
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display stand

Address: 144601
Website: Pepsicoindia-lays

Dear sir/ madam,

I would like to inform you that i am sher singh bhalla from kapurthala punjab. I have a refreshment outlet in opp sanatan dharam sabha, amritsar road kapurthala. I am a retailer of yours product (I. E lay's, kurkure, etc.) in kapurthala punjab. Name of my refreshment outlet is bhalla refreshment. My complaint is for distributor, from last 2 months. I am asking sales man as well as distributor to please provide...
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L
LalitSethi5142
from Gurgaon, Haryana
Jan 30, 2018
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distributor is not providing lays display stand.

Address: New Delhi, Delhi, 110059

Dear sir/ madam,

I would like to inform you that i am lalit sethi from new delhi. I have a bakery outlet in uttam nagar and i am a retailer of yours product (I. E lay's, kurkure, etc.) in new delhi. Name of my bakery is gopala bakers, address-e 46, galli no.13, main rajapuri rd, uttam nagar, new delhi, 110059. My complaint is for distributor, from last 4 months we are asking distributor to please provide us lay's, kurkure...
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S
Sandeepssoni
from Delhi, Delhi
Jan 8, 2018
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information about quality of product. not upto the mark.

Address: Anand, Gujarat, 388325

Dear manager - consumer services,

Greeting from gujarat.

Since last many years, my kids are fond of your product - cream & onion potato chips. At any given time, you will find 4-5 packets of this product at our home.

It is observed that since last six months, the taste, quality & appearance of the said product is drastically going down. (Please see the attached pictures). This is not once, but...
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H
harrygarg0014
from Pundri, Haryana
Jan 1, 2018
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an empty packet

Address: Hisar, Haryana, 125113

Today i bought a packet of lays chips of mrp rs10. Its actual weight by compnay is 24gms but tha packet weight is only 4gms.
I wil atteach the video whis complaint. Plese watch this video nd give responce quickly otherwise this will be shared on every socal network or food supply complaint center.

Complaint by :-
Harish garg
Uklana mandi, hisar 125113
Contact :- [protected]
Email :- [protected]@gmail.com...
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M
Mrinal Thakur
from Noida, Uttar Pradesh
Nov 14, 2017
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product quality

Address: Ghaziabad, Uttar Pradesh, 201001

Today I bought a buddy pack of lays and I found that It had many rotten potatoes and I have experienced this before also but this packet really had many, So I thought to complain about it.
We buy stuff regularly and the American cream nd onion flavour is our favourite, but if this continues to go, we will have to stop buying it. We believe it is a good brand and these should be properly checked before packed and not every chip should...
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A
abhisheksep27
from Delhi, Delhi
Oct 4, 2017
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regarding taste of lays

I had bought today a packet of lays, american onion, when i tasted it, it found really weird from the last one's, smelled differently also. I offered to my friends too, they also felt the same. And now i am feeling too much pain in stomach after an hour of consumption and it ia still their. I dont know what it is but i want to tell you that if some serious happens then i will have to sue you guys....
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A
anil.sharma2017
from Rajkot, Gujarat
Mar 9, 2017
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Excess amount from MRP

Address: Kurukshetra, Haryana

At Motel golden saras - between pipli and shahabaad, there is a confectionery shop for Snacks. I bought Lays Chips and MRP is Rs 25 on it and he sold them at 30, , after asking why 5 ruppee extra, the he told hotel charges are always extra.

That person always charges more than MRP every time.Please take strict action against these kind of activity......
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M
mohit jain 3112
from Delhi, Delhi
Nov 26, 2015
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Empty pouch

Address: Ghaziabad, Uttar Pradesh, 201102

i have a shop in balram nagar loni and i found that six pieces of lays cream & onion of RS 5 are empty. i call ur consumer no bt u cant be respond as i thought, so u take necessary action as early as possible .I[censored] dont want to resolve my problem then tell me i have a another option ....
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S
Sekhar Shashank
from Mumbai, Maharashtra
Mar 8, 2015
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cheating in the name of prize

Address: Lucknow, Uttar Pradesh

I bought your Lays chips on March 9, 2015, from Lucknow and I participated your 'Daily Prize Contest and sent the cricket word from my mobile number. I believe that I have won the prize. I want to know what process do you follow at the time of announcing and disturbing prize. Why costumers don't receive ans sms regarding the announcement of prize if it is daily prize. Or u r fooling them and increasing ur sales in the name of prize. I want...
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T
tctawar
from Dharmanagar, Tripura
Jan 25, 2013
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unsafe food

Address: West Bengal

Dear Sir,
Regretfully, this is to inform you that I bought a packet of (Lay's- India’s Magic Masala ) potato chips on 5th January, 2013 .The details are as following Gram- 31g , Batch No-N 310A, MFD date : 4 Dec – 12 . I was surprised when my son opened the packet to eat and found a thread ( approx 8” ) with coating of masala stuck with pieces of chips.
I had also informed to customer care, Asst Manager...
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S
sharmaak4
from Chandigarh, Chandigarh
Aug 7, 2012
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cheating kids

Address: Kangra, Himachal Pradesh

Sir
Kuch din pahle mere bete ka birthday tha maine bahon me bantne ke liye 30 packet liye jab mere bete ne apne friends ko diye to maximum pack khali nikle mera beta kafi udaas hua jab usne jab muzhe bataya to maine ek packet dekha to khali nikla agley din jab maine agley din jab shopkeeper se baat ki to usne koi baat nahi suni jab maine company me baat ki to unka responce bhi khas nahi raha mere pass ek packet abhi bhi hai jo ki sealed...
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S
Soham Srimani
from Mumbai, Maharashtra
May 9, 2012
May 15, 2024
This thread was updated on May 15, 2024
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INSECT FOUND INSIDE "LAYS CLASSIC SALTED " PACKET, BANGALORE, INDIA [IMPORTANT] [GRIEVANCE

Address: Karnataka

My name is soham srimani, residing in Bangalore, Karnataka, India. I have purchased a packet of "lays classic salt" today of 15.69 gram of weight, batch number 285B from a local shop and found an insect inside of the packet after nearly consuming the whole packet. What kind of non sense stuff is this? I am going to sue you people. Are you people playing with the health of Indians? What kind of and disgusting service is this? I...
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V
vvashishta
from Jalandhar, Punjab
Dec 5, 2011
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Charging more than MRP printed

Address: Sonipat, Haryana

At Gannaur Bus Stand, there is a stall for Snacks by the name of Radhika ... I bought Lays Chips from there on Dec 04 2011 and MRP is Rs 20 on it and he sold them at 25, after asking why 5 ruppee extra, the he told bus stand charges are always extra. I bought the same this at Ambala bus stand also same day but there it cost as per MRP and in local market.

That person always charges more than MRP every time. I have examined...
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A
Aaqib Bilal
from Jammu, Jammu and Kashmir
Jul 31, 2011
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non refusal of retail supply from distributor

Address: Baramulla, Jammu and Kashmir

The distributor refused to supply Lays and other food items of your company to our tuck shop at Aziz filling station NH-1A Pattan (Baramulla),stating we'll not suplly to next door shop as we are supplying to another shop adjacent to our tuck shop.
Looking for action against the distributor.
thanking you....
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T
trishaaaaa
Jul 16, 2011
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SELLING EXPIRED LAYS CHIPS

Address: Mumbai City, Maharashtra

Hi,

i want to complaint about one of the shop keeper at VIKROLI station who is selling expiry lays chips to customers after having that chips i vomiting & faint too....

I want him to be punishable....I dont know how many people have been purchased & eated those chips the way i have purchased it. world cup advertisement was printed on it it means those chips were 5 months old and on the packet it mention...
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D
Deepak Vijayraj
from Chennai, Tamil Nadu
Dec 9, 2009
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only 4 Nos of Chip in 14 GMS Packet

The day on 09.12.09 i had purchased 3 Pack of 14 Gms Lays Pack in Different Flavor, in one packet contains only 4 No's of Lays in that 14 GMS packet

Lays Pack Details

Flavor : Classic Salted (Yellow Pack)

Net Wt: 14 g
The Batch No : N285A
Manufacture Date : 20 Oct 09
MRP: Rs. 5/-

(*Note: The image which i attach to this complaint is not that pack which i...
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