National Pension System
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COMPLAINTS

National Pension System Complaints & Reviews

A
ayush083
from Agra, Uttar Pradesh
Apr 5, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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Amount not credited in NPS but debited from bank account

Website: npscra.nsdl.co.in

Hi, I made a contribution of 50, 000 INR yesterday using UPI to my NPS account. The transaction was successful and the money got deducted from my bank account but on the NPS site, it showed a failed transaction. It has been more than 16-17 hours but I have not received the money in my NPS account. I have attached the screenshot of the YONO SBI App and amazon pay upi, both showing successful transaction of INR 50, 000 towards NPS...
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S
Saharsh Rastogi
Feb 11, 2022
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Enps ENPS-Payment Gateway Error

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error: "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Even 50, 000 have got debited...
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Website: cra-nsdl.com/CRA

I made a payment of Rs 15000 towards my NPS account through https://cra-nsdl.com/CRA/ using my IDFC bank net banking. The money was debited from my bank account, but the transaction failed on the https://cra-nsdl.com/CRA/ site. Screenshots attached.
I have not got my money back yet. Please assist in getting Rs 15000 back.

Thanks!

Regards,
Shivangi...
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A
Amar Tiwari2
Mar 17, 2021
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Invalid pran number and no access to pran account

Website: cra-nsdl,com

I have made a pran account from canara bank itwari branch nagpur but after i received this pran card i am just able to deposit money but i dont receive any statements and my pran number is hown to be invalid by nsdl website

my pran number
[protected]...
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S
SAKTHI THE BOSS
from Noida, Uttar Pradesh
Mar 3, 2021
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Login issue

When I login to national pension system. Pran not found in database error came. I got my pran no with photo. How to solve this...
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I was registering my self for eNPS, through the online portal and while making payment network goes bit fluctuated and payment gone fail and that take me landed on home page. Now while providing acknowledged id and details it is showing

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

But what is the duration of sometime? 1D, 1M,...
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S
shubharavikumar
from Powai, Maharashtra
Jan 11, 2021
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PRAN not found in Database

I have registered to enps on 8th jan 2021, I was able to complete the registeration & transfer amount as well.

Then unable to generate password & re-login.

Email: [protected]@gmail.com...
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S
samta oak
from Tumkur, Karnataka
Jan 5, 2021
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not processing further, stuck in payment gateway

I am trying to register into enps account online.
https://enps.nsdl.com/eNPS/NationalPensionSystem.html

I have reached till payment getaway. However, it failed while i was making my payment. I am trying to do the same thing with pending registration id. But again site is not allowing me to proceed.

It is showing me below error:
"registration against this acknowledgement id is pending for confirmation...
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Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

Hello, good day,

This is to notify that my amount of rs. 2283 was deducted twice while registering for enps but the transaction failed both times. The website said to wait for 60 minutes and try again, but it again failed the 2nd time when i tried after 60 minutes. Please look into this and initiate refund for both transactions.

(Acknowledgement number:[protected]

The acknowledgement no. Has...
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R
Ria Pius
from Bengaluru, Karnataka
Apr 30, 2019
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not able to complete the registration since there is some issue with payment gateway

Address: 560100

I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." when i am trying to pay and not allowing me to login for NPS contribution through online. Please resolve it. Acknowledgement Id 11805896 Acknowledgement Date 15/03/2019
Also, is it possible to make payment through net banking of other bank, than the one that is mentioned during registration?...
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P
Prasenjit Sutradhar0203
from Mumbai, Maharashtra
Apr 28, 2019
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database not found

Address: Kathal tola, Takagachh, 736101

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name - prasenjit sutradhar
Mobile no - [protected]
Email - prasenjit. [protected]@gmail.combr...
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S
Sahar Azeem
from Bengaluru, Karnataka
May 26, 2017
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Change of nps from organised sector and unorganised sector

Address: 560032
Website: Www.consumercomplaints.in

Sir i have resigned from a pvt organisation in march 2014 so i was unable to contribute to nps in 2017 i went to rt nagar post office ho bangalore 32. To change from organised to unorganized sector i wanted to contribute individually but no one is responding properly in tollfree number i gt alert that my account is freezed i dont have any debit card or credit to contribute through enps and post office people refused to take the amount br...
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S
Sinoj Sasidharan
from Kollam, Kerala
Mar 10, 2016
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Resolved

T-pin I-pin not received

Website: enps.nsdl.com

Dear Sir / Madam

Myself Sinoj Sasidharan and I have received my PRAN. My PRAN # is[protected]. But I have not yet received the next kit which supposed to contain I-PIN and T-PIN. Kindly do the needful to provide the same.....
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M
mnrae999
from Chennai, Tamil Nadu
Jan 8, 2016
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ENPS payment fails at gateway unable to complete registration

Website: enps.nsdl.com/eNPS/LandingPage.html

I'm trying to invest in ENPS after completing all mandatory detail in this site got acknowledgement no[protected] trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 3 days trying to contact customer care no. provided by them they receiving my call but not responding to solve my complain. Please suggest me how to reset the transaction in order to proceed for complete registration...
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R
Ravindra Vatsa
Sep 28, 2015
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Correction in my EMail ID

Address: Sonipat, Haryana
Website: www.npscra.nsdl.co.in

Sir, I am Ravindra Kumar Vatsa.My PRAN no. is[protected] and my EMail Id is [protected]@gmail.com but is mentioned as [protected]@gmail.com in my personal details. So, Please do correct my EMail Id so that I can communicate with you for any issue. My correct Id is [protected]@gmail.com....
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V
Vinoth Kumar Lakshmanaraj
from Karaikkudi, Tamil Nadu
Sep 14, 2015
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Pran Card and Pran kit Not Received -Reg

Sir, i join in atal pension yojana scheme before three months back, i received a message from NSDLPN, your pension account (PRAN[protected] has been generated on 08/06/2015 and you will shortly receive PRAN kit. But still now i did't receive any kind of kit or pran card from NSDLPN till date.While tracking the pran kit using the pran number in nsdl website, it shows no record found.Necessary action please Sir. My mail [protected]@gmail.com...
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N
nur muhammed
from Mumbai, Maharashtra
Aug 26, 2015
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Non- receipt of (PRAN)Under NPS Lite hard copy against PRAN NO-501004221093.

Address: Kamrup Metropolitan, Assam

I was submit Application form for allotment of 'SWAVALAMBAN' NPS (PRAN) as under subject cited above at The 'ASSAM GRAMIN VIKASH BANK' Goneshguri Branch guwahati, ASSAM.AS on 09/03/2015 with deposited Rs;1000/- after that the bank given me the above PRAN NO'[protected] on june/2015 then I am depositing Rs, 1000/-per month in the alloted PRAN no, up to the current month of august/2015, kindly help me to receved as subject cited above yours,...
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