Pratul Honda
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Pratul Honda Complaints & Reviews

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Devika gollavilli
from Hyderabad, Andhra Pradesh
Mar 11, 2022
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Regarding gearbox issue

Address: Begumpet

Hey hi I just want to raise a complaint regarding my vehicle number TS11EU4263 may be I think last month I visited pratul Honda workshop Begumpet I asked them to do general checkup and I'm having some concern regarding noise coming from the gear box they inspected and told the gear box will cover under warranty but have a note here on that day advisor asked me to go and do the warranty process where I purchased the vehicle. I don't think...
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ravikumar cherri
Sep 12, 2020
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Bike service worst service pathetic

Address: Hyderabad 9000768363.

This is pathetic service from your end (erragadda service center) as per your request am came for bike service but you people taking more time I lost my half day office also but no problem with half day they people waited me and my wife almost 3 hour's but bike service done just 25 min I observed I went show room 1:10 pm but bike handover by service concern 4:10 pm just 20 min they done bike service ...am very much irritating with your service...
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Harikaskolli
Dec 11, 2018
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poor customer service

Address: Hyderabad, Telangana, 500034

Hi
I’m harika kolli. I have purchased a honda activa 5g form your pratul honda, somajiguda branch on 22/04/2018. While receiving the vehicle i have not received a service manual book. I generally get my servicing done from the jubilee hills branch. During the first 2 free services i was not asked for the book but during my 3rd free service on 13/11/2018 i was asked for the service manual. When i informed i didn’t receive any i...
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T
Taher Hussain123
from Hyderabad, Telangana
Oct 30, 2018
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care less complaint

Address: Hyderabad, Telangana, 50004

We given bike to pratul honda service center at punjagutta. On 28/10/2018. Promised to ready back same day at 5 to 6 clock, on sunday their call and said no spare parts available at service center. And promise to complete on monday morning. I call them at 6:00 pm to check the status of bike, the team are careless and not even taking to us.
Job card no: 724...
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brajesh06
from Hyderabad, Telangana
Oct 10, 2018
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Resolved

misbehaving with customers and given my helmet to another customer

Address: Hyderabad, Telangana
Website: www.honda2wheelersindia.com

Hi honda service,

I have given my hornet bike no. 7732 and also given my helmet (Cost around 2500rs) to service centre on sunday around 2'0 clock to erragadda branch in hyderabad.
Now i have gone to branch to pick the bike and helmet. But they have given my helmet to another customer. I have asked to manager regarding issue but they didn't even answer my issue. They are using vulgar language with me. I have asked that...
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Ramesh C Ayyagari
from Noida, Uttar Pradesh
Aug 25, 2015
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Worst service ever experienced at Punjagutta branch, Hyderabad

Address: Hyderabad, Andhra Pradesh

My wife owns a Honda activa white color which she bought in Chennai couple of years ago. The vehicle was in good condition all the time she used it in Chennai and got serviced there. She had to shift to Hyderabad after marriage and got the vehicle shipped to Hyderabad. Upon one of my friends suggestion I visited Pratul Honda service centre in Punjagutta and got it serviced there and it din't took me long enough that it was the biggest mistake...
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S
srikanth gunti
from Delhi, Delhi
Aug 21, 2014
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Resolved

Negligence

Address: Hyderabad, Andhra Pradesh

Dear Sir, We had some problem with Pratul honda, Somajiguda, Hyderabad, We have taken activa vehicle on on[protected], till now we have not received single call for registration, when we called up on 15 aug 2014 for the status, they are answering me, we forgotted to call you, this kind of service till now i never seen, i also worked for the one of the dealer in hyundai, also sale executive given me quoation for 2050/- as emi but 2222/-...
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Priyankagoel18
from Mysore, Karnataka
Feb 19, 2013
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Pratul Honda are cheaters they sell new vehicle with used spare parts

Address: Andhra Pradesh

Hi all,
This is to bring to everyone notice about the worst experience I had with any kind of showroom in my life. I bought new Honda activa from Pratul Honda kondapur 1month back. They asked me to pick it in the evening and by the time they handed over to me it was already dark hence I could not see the scratch on One of the panel. Such a disgusting thing that new activa of 60k is having scratches.
Other than this-
1)...
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shirish1981
from Mumbai, Maharashtra
Oct 4, 2010
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Resolved

1.6 % extra on card payments

Address: Hyderabad, Andhra Pradesh

Can someone help me understand, why would Pratul honda dealer would ask for 1.6 % extra on the amount paid through Cards? Is this legal?

The Manager told me that the banks ask for it. (He named AXIS bank).

My suspicion is that they force customers to make cash payments, so that they can 'PLAY' with account books later....
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