Sbifastag Complaints & Reviews

I recharged my sbifastag with 100 rs and then again with 300 but both times my money was deducted but it didn't reflect in my sbifastag account.morever its showing confirmation awaited since then.i sent a complaint on there address as advised by there representative on Helpdesk.[protected]@sbi.Co.in but no response from there side....

Dear Sir/Madam,

Greetings from me!!!
Thanks to Our Honourable Primeminister for his Digitalised Payment system brought for the purpose to ease the difficulties common Public.
But in Ground-zero, the Scenario is different or ultaa. For example, I made a transaction on[protected]. Please refer my emails dated 22&[protected] and attached documents.
Kindly inform you that please return my amount with penalty...