Sbifastag — Money deducted but showing confirmation awaited dated 20jan 2022

Website: Sbi fastag

I recharged my sbifastag with 100 rs and then again with 300 but both times my money was deducted but it didn't reflect in my sbifastag account.morever its showing confirmation awaited since then.i sent a complaint on there address as advised by there representative on Helpdesk.[protected]@sbi.Co.in but no response from there side.
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