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COMPLAINTS

Skinnsi Complaints & Reviews

I took a trial session at Skinnsi, and the therapist convinced me to purchase a package, stating that after 8 sessions, it would be a lifetime subscription. However, she didn't provide much explanation regarding the number of sessions and practically coerced me into buying the package using her coupon code. Trusting her, I purchased the package through the link provided by her senior, Aman.

Later, she informed me that after...
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Pryancav
Jan 8, 2024
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Unnecessary back to back calls

These people are mentally harrasing me by making back to back calls.
I have clearly told to them so many times that i never want any kind of service from them but have been calling me back to back since 2 yrs.
Please make some legal action against this company otherwise i will go mental some day......
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Kamna Batra
Dec 7, 2023
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White hair growth

I am taking LHR full body package and it's been 4 sessions till now.
After every session I can see white hair growth on my chin which was not there before taking laser.
I want my money back as laser is of no use.
No one is ready to take calls and solve my problem...
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swapnali joshi
from Mumbai, Maharashtra
Oct 30, 2023
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Laser Hair Reductions

I have purchased your product, "full body laser hair removal" in march 2021. I had 7 sessions in my package.

My results are very very Poor. I have already informed multiple call center executives about my poor result but no doctor or help was provided. From my 3rd session I had shared my concern of zero percent output to the Therapist as well, I have also asked them to inform the same to the doctor and per their confirmation...
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Akshita Mogaveera
Oct 29, 2023
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False promise and advertising

I have completed my 4 sessions still cant see any changes not even 1% changes infact my skin got more dry and worst, i have pais 40k for this ### product,...
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Address: Thane west and Borivali west
Website: Skinnsi

Still in app I get slots available at Borivali center. However i stay at Thane and Thane skinnsi center is near by my residence. I purchased my treatment plan at Thane skinnsi center, where representative committed that my treatment can be done either at home or Thane skinnsi center. Based on that I enrolled for my treatment.

But after purchase, I have been informed to book the slot through makeO app. But I have been never...
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Website: makeo.app/skinnsi

I have taken the LHR package but due to my fungal infection on the body I asked them to cancel the package & refund the money as the fungal infection will take time to get cured & my dermatologist has suggested not to go for laser treatment.
When I asked the team for refund they are giving me reasons & not giving the refund but before I took the package I asked the service provider who called me she told that refund is possible & very...
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My experience with Skinssi has been quite disappointing. They led me to believe in their advertising and assured me I'd see results in just 6 sessions, even setting up a call with a dermatologist for confirmation. Sadly, I didn't see any improvement. my attempts to reach out to your customer support team have been met with considerable frustration. Despite numerous emails and phone calls, I have yet to receive a satisfactory response. Promises...
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Harshita22
from Hyderabad, Telangana
Aug 2, 2023
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Rude behaviour and worst service

Worst company. They fail to keep up their promise. They have several complaints against them but they choose to ignore. I have faced so many issues. Wasted my time, money and energy. Their website never works, when it does the therapist walks in 4-5 hours late. After the therapist finally walks in they don’t have the machine with them. They make us wait for another 1-2 hours. The customer service managers are horribly rude and they dismiss...
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mahesh
from Mumbai, Maharashtra
Jul 31, 2023
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No good service, no refund, lost 45000

Address: Skinnsi borivali mumbai

I ordered laser hair removal from skinnsi. First seating only they sent unprofessional person for work with faulty machins. When I complain about that, they didn't have any answer. They already taken full charges of 45000. Now they are not giving service. And even skinnsi is not bother for customers. Don't understand, how to deal with it....
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shierenk
from noida, Uttar Pradesh
Jul 1, 2023
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Pathetic sessions, no refund

Address: noida
Website: makeo.app/skinnsi

Greetings, Skinnsi Team.

Due to the fact that I have already received full body hair removal with 8 sessions, I felt compelled to write this review.

1. Hair has appeared where there was previously none.
2. I have developed a double tan.Skin tone has darkened.
3. The entire area where shaving has been done, including the face, has turned black. This is really revolting.
•As I indicated...
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Allright
Jun 3, 2023
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No results

It's a fraud. Technicians are not skilled and no results shown after 6 sessions. And once money is taken csa just keep promising a call back will be make by eod but till date no call back with action. Try Kaya I have eheard good things about them and results also are seen after 6 sessions unlike skinnsi....
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Priyanka Kamala
May 26, 2023
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Frequent calls from customer care

I am getting atleast 2 calls per day asking same question. Got fed up with this. I don't want to get any calls. Remove my.number from your database immediately...
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Onkita
from Kolkata, West Bengal
Mar 26, 2023
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Not returning money for sessions not taken

Website: Skinnsi

I have taken six sessions laser removal and the agent told me that can be done in six months as I particularly mentioned that I will be leaving in August . My first session was at March and after 3 sessions they told me that next session will be after two months gap and I told them, I will not be able to finish my sessions up to 6 as I am gonna leave so return me the remaining 3 sessions money, this was the discussion on June 2022 and I haven’t...
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5104
Feb 27, 2023
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Lases hair reduction service

Address: Skinnsi Delhi

I have taken 4 session from skinnsi but i haven't recieved any result on hair reduction. After 2-3, months hair are growing again. At the time of counseling they told me that 90% hair will be reduced but after 4 session I haven't seen atleast 10% of the result. It's fraud. Apart from that I got acne on face after first session on the face it's ruined my face on my wedding they did not tell me about that or any other side effects....
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Neeti B
Jan 6, 2023
Jun 3, 2023
This thread was updated on Jun 3, 2023
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Pathetic service, unable to complete sessions, no refund

Address: 34, 1st Main Rd, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka
Website: makeo.app/skinnsi

My 1st 3 full body laser sessions happened without hassle.
from the 4th session, all the problems started happening right after May and I still have not been able to schedule my 4th session after 7months.

I had an appointment scheduled for monday dated 4th July at 12:30pm and it was aligned with Uma therapist. She came without the machine saying it is coming. After 20mins she said the machine that she was supposed...
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from New Delhi, Delhi
Jan 4, 2023
Jun 3, 2023
This thread was updated on Jun 3, 2023
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No results.. opposite reaction.

Address: Bangalore

Dear Skinnsi Team,
Here i had to write because i am an existing client and taken full body hair removal with 6 sessions. This Tuesday is my last session and i am really not satisfied with the result.

1.Where the hair was not there, even there hair has come out .
2. I have got Double tanned.( Skin has got darker).
3. Wherever shaving is been done entire area has become black including face.. how disgusting...
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Nirlipta Nayak
Dec 25, 2022
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Hair removal service - therapist didn't show up

Address: 34, 1st main road, 3rd phase, JP nagar, Bangalore,

I had booked a service for hair removal on 25th December. However the therapist said that she won't be able to make it as she is down with fever. That too she informed when I called her..she wasnt even having the courtesy to inform it the previous day or the same day morning. When I call skinnsi to get the resolution as they charge me Rs. 300 for rescheduling for no fault of mine. They keep on hanging up the call on me. Unprofessional behavior....
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chandana96
Nov 11, 2022
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Laser hair reduction

Recently got a laser session from skinssi in which my Tattoo was burnt and from doctor received tabs, but my Tattoo was partially burnt and since it's deep Tattoo ink is gone which Is looking ugly and odd have already raised complaint and skinssi promised that they will arrange the call from management, haven't received any update till now, have been patiently waiting till now. Attaching the Tattoo burnt pictures,
After long time...
+1 photos
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Bhavika praveenkumar jain
from Mumbai, Maharashtra
Nov 3, 2022
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Counsellors are worst

Address: Mumbai City, Maharashtra
Website: Skinssi

Jill the counsellor is waste and skinssi is also not bother about there customer. Referal is fake or else I believe they dont give referal just fake it and first ask you to get referal so that you can earn and give suggestions to that referal it self to take the cashback from you than what is the sense . I want to discountinue my service with you guys...
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bpahade
from Mumbai, Maharashtra
Oct 26, 2022
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Non delivery of services and no refund

Website: skinnsi.in

I have purchased the dermafacial services from skinnsi. Following are my Grievances :
1. They have not updated their system with these details and every time I try to schedule an appointment they request for receipts. It has been one year and the company cannot update the portal.
2. Appointments are fixed and no one turns up. There is no intimation for the same either.
3. When I had purchased the package I was promised...
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Vaishnavi Raveendranathan
Oct 3, 2022
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Not refunding money for unavailed service

Website: makeo.app/skinnsi

I had raised a request with Skinnsi to cancel the Full body laser hair removal (8 sessions)
package (order no: G91EJ7) that I had booked on 17 August 2022 and refund the amount for the same. I have recently been diagnosed with generalised tonic clonic seizures and I am under medication for the same. My doctor has recommended not to go for laser hair removal at all as it would trigger the seizures again and I have to be on meds for...
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Sangeeta mo
Sep 10, 2022
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Non provision of service they promise

They are just letting u pay money and do not provide the service they promise. They ll open new clinic near u just to give u 1 session/ until u pay full amount and then they ll shut down there service centre...no customer care support...they are just money making...
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Hanisha shah
Sep 7, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Non provision of service

As mentioned by other customers, they take money and don't give service at all.
Before making the deal, Hemanth called me some 5 times a week to make me buy the deal.
I had some particular condition with Lazer treated skin and specifically mentioned about that. But inspite of mentioning they partly ruined the first round.
I asked for second round on Saturday, which dint get booked and later got a promise of booking on...
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Shubadeepthi
Aug 31, 2022
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I am complaining about Skinnsi Laser treatment

Address: West Venkatapuram, Trumulghiri, Secunderabad 500015

Skinnsi as a company is collecting money from customers and then refusing to provide the service. Every time they give a new reason not to perform any service. They only take customer complaints on phone calls and there is no email service, every time you call new customer service agent picks up the call and takes all details and does not provide any service. This keeps happening again and again for months together. Skinnsi is just a fraud...
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Website: skinnsi.in/lhr-get-started1?utm_source=sok_google&utm_medium=sok_search_cpc&utm_campaign=Sok_Skinnsi_Pros_Pune_Search_Brand&utm_adgroup=&utm_term=skinnsi%20website&utm_content=Brand_exact&gcli

I paid for Skinnsi in April 2022 for home laser treatment, when I initiated booking post paying it got cancelled saying AC is mandatory. As I belong to a lower-middle-class family I told them I didn't have it and I would not have booked if I knew that. A few months later they told me a cooler will do, but not the one I have. Today post 6 months I went back and told them I have got serious skin allergy and my doctor strictly said no to this...
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Ruhi20
Aug 25, 2022
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Laser Hair Removal Service

Address: Door no 8-2-293/82/A/725/A,Road no 37,Hitech City Road,Near Daspalla Hotel,CBI Colony,Jubliee Hills,Hyderabad,Telangana 500033
Website: www.skinnsi.in

I and couple of my friends have opted for laser hair removal services from this company called Skinnsi..The company is a total fraud because they have asked us to pay full advance but failed to provide promised services and results
Each session of laser hair removal treatment has been an issue and even after complaining and asking for resolution the company staff, managers fail to resolve them.There has been times when the company...
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Nritya Monk
Jul 29, 2022
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Forcing me to take the service and booked my money

Address: Mumbai
Website: skinnsi.in

Skinnsi - 27th sept 2022
I had booked a laser hair treatment with Skinnsi company and did a payment with EMI with my debit card.
Few hours later, I got an emergency (office) due to which I can not take their services. I called customer support to cancel my service plan.
and they have refused to do it and refund it. Saying the non refund policy.
Their people didnt tell me about non refund policy and I havent...
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Rajya Balijepalli
Apr 9, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
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No service providee

On Feb 23rd took money from me and did not provide service now when I ask for refund they say no refund policy...
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