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COMPLAINTS

Toothsi Complaints & Reviews

Website: makeo.app/toothsi

I entered my mobile number and details on the official Toothsi website to explore product options. Since that day (almost a month now) I have received min 10 calls a day from different numbers attached to Toothsi.

Not just that, I believe my number and details may have been sold to scam callers as I have been getting an huge amount of calls for the 'FedEx parcel' scam. I have also received calls from credit card scams as well.br...
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Anjali Sunder Naik
Mar 19, 2024
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Spam calls everyday

Address: Bangalore

Calling daily from different numbers inspite of requesting them to add to DND...
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S
sm_neelu
Mar 18, 2024
Mar 19, 2024
This thread was updated on Mar 19, 2024
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Unnecessary SMS and Calls

Earlier by mistake I enquired once. They called me whole day daily for around a year. I blocked all possible numbers. Their executive talked to me in threatening voice. After 4 years also I am getting SMSs of procedure done.. why so much irritation....
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Vrushti Doshi
from Mumbai, Maharashtra
Mar 9, 2024
Mar 17, 2024
This thread was updated on Mar 17, 2024
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Refund of Rs.24000 not received. Fake doctors and unethical behaviour

Website: makeo.app/toothsi

Toothsi UID: TSMB[protected]
Payment via GPay - INR 24000
Date of Payment - 24th Feb 2024

I booked the Toothsi free scan and Mr. Mandar Chaughule who visited my place completed the scan and gave me a quotation of Rs.104, 000. I said I didn't have the budget and he then gave me a discount and said the final would be Rs.80, 000. I was still unconvinced, so he told me to pay Rs.24, 000 and then he would send me...
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Kavya. A
from Chennai, Tamil Nadu
Mar 8, 2024
Mar 8, 2024
This thread was updated on Mar 8, 2024
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Issue

I was completed a scan and after that day I was informed that I doesn't want to continue this, but they stated me for that you have to pay 11k, I was told that I'm not even taken a single treatment why I've to pay the amount after that huge conversion they said I'll CONTACT you regarding this soon, but until now I didn't even received any of the calls from them. After the month later they have deducted my money of...
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M
mansukhaniajay@gmail.com
Jan 17, 2024
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Consultation fraud

Website: makeo.app/toothsi

They charge 300 inr online for a consultation and what they do in the consultation is ask you which package to take. Is that caused consultation. Paying money to be asked for more money without and prescription or consultation. Ridiculous....
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S
Sherein Jeba
from Chennai, Tamil Nadu
Jan 10, 2024
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Company Not yet refund the amount

Website: makeo.app/toothsi

Hello Sir/Madam,
On Dec 25th 2023, team took scan and I have opted toothsi product through EMI option which will be starting from Feb 2024. Since I'm not satisfied with the plan I raised the concern and I have cancelled the plan in 3-4 days after the payment. It's been more than 15days still I didn't get the refund amount. since the amount is not refunded in bank, and I have also not used the service yet, still the bank is taking...
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Anam Zalika
Jan 5, 2024
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Complain about EMIs

Hello sir, around 1 year back i talked to for the treatment from toothsi. After getting scan done and talked about the down payment EMIs after that I LOST my JOB so i decided to cancel services. Bcoz I don’t have indea that when we I will be getting job. Then talked to the senior of toothsi that please cancel this services by telling my major reason behind it, but they told me there is no such policy to cancel the service. And every 2-3...
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R
Rajesh yadlapalli
Jan 4, 2024
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No refund no service from 70 days

Address: Make O tootsi
Website: makeo.app/toothsi

Requesting Help

I have paid Tootsi 75000 on October 30th 2023 . They have scammed me with the wrong details . When they released the actual treatment details I have denied the plan and wanted the refund .

I did not take any service from them nor got any kind o[censored]npaid service from them . They are not answering my call and they are no refunding . I walked into their and requested the refund, they said they will...
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AnkishMishra
from Bengaluru, Karnataka
Dec 21, 2023
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Marketing Calls

Address: No.1794/36, BHIVE HSR 27th Main, 3, 27th Main Road, near Power Station, 2nd Sector, HSR Layout, Bengaluru, Karnataka 560102
Website: makeo.app/toothsi/get-started1?utm_source=sok_google&utm_medium=sok_search_cpc&utm_campaign=Sok_Toothsi_Brand_Bangalore_170321_New&utm_adgroup=Brand_Exact&utm_term=toothsi&utm_content=&gad_sou

I'm totally fed-up with toothsi marketing calls, now they started calling everyday from various numbers, it is like mental harassment now....
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Nandhakumar007
from Coimbatore, Tamil Nadu
Dec 7, 2023
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Toothsi cheated me 11000rs

Website: makeo.app/toothsi

They are not providing treatment and refund also. They looted 11000rs. Now I am asking refund they are not responding for my question....
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Website: makeo.app/toothsi

I have paid 11, 000/- as a token amount for my tooth aligners plan, which I was told is fully refundable after cancellation, but I have cancelled the plan in 3-4 days after the payment and since 7 months there is no refund being processed by the Company, After repeatedly calling the customer support team they just ignore/delay my calls, and convince me to go ahed with my tooth aligners procedures and offer me with discounts, but I just didn't...
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Vamsee Gowtham
Nov 25, 2023
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Teeth Aligners

Address: Bangalore
Website: Customersupport@toothsi.in

Hi Team, I have got the aligner consultation from toothsi to my daughter. They have told the treatment is very essential other wise her jawaraalu and teeth may be problematic in future. When I asked I need time to revert back. They insisted me to buy the product the same day of my daughter's consultation ( 20th Nov23). I have strongly told that I don't want to take treatment from them. Next day another person abhishek called and conviced...
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Prashant Jalan
Nov 13, 2023
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Never ending calls

Just logged in and enquired about a toothsi product and from the last 6 months i am continuously receiving calls from unknown numbers about the same product at odd hours too.Really disappointing and harrasing, will never buy any product from this company...
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H
Hussain Qadri
Nov 6, 2023
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No response from their executives.

Address: Olandganj Jaunpur

I have just take their services I have done every procedure but allingner are not fit for me as per their doctors said, my EMI is deducted every month I called them for the refund i mail them but their is no response from their side....
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V
VrushML
Oct 29, 2023
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Fraud Spammers

I asked them humbly many times that don't call me.. remove my number from the enquiry list... Still they just call call call !!!
This Toothsi has crossed all limits of harassing the us by calling 4-5 times a day. If you every open toothsi app and didn't buy any product, their sales team will leave no stone unturned in making your life hell by calling you unnecessarily everyday 4-5 times. This is really exhausting and irritating. I...
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Ilajna
from Bengaluru, Karnataka
Oct 17, 2023
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No proper response and treatment delayed and stopped

Address: 791,Ground Floor, 9th Main Rd, 4th Block, Jayanagar, Bengaluru, Karnataka 560011
Website: makeo.app/toothsi?gclid=Cj0KCQjw4bipBhCyARIsAFsieCzYU800CCpkZ_DAMXfjqaEd76KymL89wH1IlqzaJwh79TcEfaqG6-8aAhcDEALw_wcB

E have got the second aligner kit where the aligners were not fitting properly, so we called the customer care and they asked us to visit Jayanagar Clinic to take the consultation. There a lady doctor she checked the 15th aligner and saw the improper fitting. So she took the re-scan of the teeth and sent to the production unit for new 2nd aligner kit on 24th Sep 2023 by 7.30PM. Doctor said we will receive the kit in approx. 15 to 20 days....
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J
Jubie
Oct 12, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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False information and no refund

I had consulted toothsi for aligners and diring initial visit they din give me fill info.they just said this scan is enough and i will het my aligners after the cleanup of my teeth i will just again repeat a quick scan only.but later now they are adding additional steps of xray and some other things .for which i wont be able to continue andd hence i had raised call back request to cancel the plan.nobody contacted.i tried contacting cudtomer...
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Vakkalanka Karthik
Oct 8, 2023
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Misleading promises by toothsi agent and bad service

I look toothsi aligners and they promised I will get a clear smile and the person visited for initial scan named sankalp claimed himself as a doctor and told I will get perfect smile and asked me to pay immediately after payment and treatment started no doctor contacted me and even if I raise concerns RM Pooja calls aggressively tells don't raise any concerns till completion of treatment. After treatment when I said not satisfied and after...
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Vijay1808
from Pune, Maharashtra
Oct 8, 2023
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Regarding continuous spam calls

Address: Office No:11B 1st Floor Tower 1, Commercial 2, Kohinoor Business Park, Old Premier Compound, Kirol Road, Old Premier Compound Kirol Road Lalbahadur Sh
Website: makeo.app

Toothsi aligner make spam calls everyday from different numbers. Initially i responded that i don't want your product then also they make spam calls everyday. I blocked 100 of number but each call comes from different numbers some of them are also not official numbers....
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manila singhvi
Sep 23, 2023
Sep 23, 2023
This thread was updated on Sep 23, 2023
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Regarding refund of 11000 from toothsi comapny for order Id UID: TISU-09-23-00293

Subject: Complaint and Request for Refund - Order ID: UID: TISU[protected]

Dear Toothsi Customer Service,

I hope this message finds you well. I am writing to express my extreme disappointment and frustration regarding my recent experience with your company. I placed an order for aligners under Order ID [Your Order ID] on [Order Date], and I regret to inform you that I have not received my aligners as of today’s...
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Psj96
from Mumbai, Maharashtra
Sep 18, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
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Unsatisfactory Service

Unsatisfactory Treatment. Smile Buddy and RM assigned at the initial point no longer reachable or track the prpgress. Have been requesting for a virtual consultation with dentist that too was not provided and they keep transfering calls from one department to another.
Aligners break within 6-7 days and they make you purchase new ones.
Highly disappointed, wish to discontinue and request refund for the set lf aligners not dispatched....
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Website: makeo.app/toothsi

I wanted to get my teeth fixed and inquired about it. I purchased the impression kit and got my VC scheduled with an online doctor of toothsi, who asked me for some images of my tooth to see what needs to be fixed and how many months it would take to fix it. She said it is a relatively easy fix and it will take 5-6 months. She showed me the total pay plan and I opted for an EMI based option and paid a sum of 11000 as the first payment. The...
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bilthare75@gmail.com
Aug 29, 2023
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Miss behave and no return my money

Hello team,
I pre-booked my treatment and paid 11000 rupees. They told me if you are not okay with the given plan, I could cancel and not process it in the future. I also want to cancel my plan They told if I cancel they will deduct 5000 without reason Please help, me...
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Utsav 042
from Ranchi, Jharkhand
Aug 29, 2023
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Call

Called every few hours harrassed by this and disturbed very bad disturbing behaviour...
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Ganesh Zope
Aug 18, 2023
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Harassing by calling every few hours

I don't want any service from this pathetic company, they are calling and harassing me. I just want this ### to stop....
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NiharikaAgent
Aug 15, 2023
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Yet to initiate refund

Website: makeo.app/toothsi

Over a month ago, I initiated a refund request after paying Rs. 11000 for a plan that I subsequently canceled. The plan wasn't suitable for me, and even the orthodontist advised against it. Despite this, I have yet to receive any response or notification regarding the refund status from their side. It has now been more than two years since I made the initial request....
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Ashish2508
Aug 12, 2023
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Pressurising

They calls me everyday for information, I yell at them to not to call me again and again but they never seem to stop
In coming future I might opt for firing a FIR against toothsi...
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NotHim
Aug 9, 2023
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Harassment via calls

Though I have not shared any interest in their service, I am receiving multiple calls daily, from different numbers, asking for the same....
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S
Shishor
Aug 7, 2023
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Harrasment by calls

They are calling 10 times in a day everytime from a different number....
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