Udemy
1.1
Submit a Complaint
95
COMPLAINTS

Udemy Complaints & Reviews

Website:udemy.com

I tried purchasing a course on Udemy by paying the amount. The payment was successful but Udemy refuses to acknowledge the transaction and the course was not added to my account. I exchanged several mails with Udemy's Support team with proof of the transaction. However, they have simply blocked me, instead of verifying my claim.
This is extremely disappointing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishikesh_45446
from Nellore, Andhra Pradesh
Feb 9, 2024
Report
Copy

Did not recieve refund.

Address:5th Floor, Wework, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana
Website:www.udemy.com

I recently purchased a course on Udemy of value 449 Rupees. I have applied for the refund of the course within a day of my purchase. In the refund page it is showing that the refund has been successful, but I did not receive any kind of refund....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddartha Legala
Nov 11, 2023
Report
Copy

Transaction Failed but money got debited

Website:www.udemy.com

I paid for a course an amount of 499, i used upi for the payment.Money got debited from my side but on udemy page it showed transaction failed.
My udemy account email id is sidhureddy.[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeeth g k
from Chitradurga, Karnataka
Nov 2, 2023
Report
Copy

Refund for a course

I have purchased a course on udemy on complete web design(449rs) on account [protected]@gmail.com and for some reason i have requested for the refund and its a week over i didnt get any type of refund but has per the udemy's information they said it has been succesfully done but i havent recieved any amount and i have verified my bank statement also please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajit17
Oct 20, 2023
Report
Copy

Payment successful but course not purchased

Website:www.udemy.com

I purchased the following course on Udemy: https://www.udemy.com/course/project-management-essentials-course/ on 20th October 2023. It was priced 449 Rs. I completed my payment using UPI. The payment was successful, but the course was not purchased. I have attached the payment slip below....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have purchased an educational course from Udemy website but it is not present in my portal...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paddaji
Sep 9, 2023
Report
Copy

Complaint against the purchased course

I have purchased a educational course from Udemy website but it is not present in my portal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
C.T
Aug 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Payment

The money is deposited and that too 2 times but the course is not added yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha Kulkarni
Dec 18, 2022
Report
Copy

Refund

Udemy does not provide refund to original payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu Bai
Oct 18, 2022
Report
Copy

Money Deducted, But course not added

Tried to purchase a course in udemy, money got deducted from the bank, but course is not added to my learning. I want you guys to add the course or just refund me back the money...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mangalji9522
from HATOD, Madhya Pradesh
Sep 10, 2022
Report
Copy

Udemy money diduct but course not given

I've bought a udemy course of DSA of which I've paid the full amount through phone pe upi but the course isn't available in the udemy account. It feels like a scam on such a huge platform. They could atleast improve their transaction services....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8092 Ankit yadav
Aug 31, 2022
Report
Copy

Money deducted from account but course not available

Website:Www.udemy.com

I've bought a udemy course of python of which I've paid the full amount through Amazon pay wallet but the course isn't available in the udemy account. It feels like a scam on such a huge platform. They could atleast improve their transaction services....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8092 Ankit yadav
Aug 31, 2022
Report
Copy

Money deducted but course not available

Website:Www.udemy.com

I've purchased a python course from udemy using Amazon pay wallet and the Money's deducted but the course isn't available. After completing the payment the moment i went back to udemy app it still shows to 'bought the course' prompt ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debendra Singha
Jul 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Udemy The amount got debited but the transaction has failed.

I have tried to purchase a course on Udemy and paid via Net Banking. The amount got debited but the transaction failed. Please kindly process my refund of the failed transaction.

The transaction details are Rs 455 to Udemy.
Made on:02 Jul 2022, 8:10 PM...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Prachurya Das
Jun 19, 2022
Report
Copy

Course not showing in my account

Competitive programming essentials, Master Algorithms 2022 course not showing, even after payment done. I did the payment through netbanking and the money was also debited....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I paid for the course Competitive programming essentials, Master Algorithms 2022, The amount is debited from my account, but still the course is not showing in my udemy account....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aditya Hedau
Jun 6, 2022
Report
Copy

Pendin payment

Website:Udemy.com

I pay for one Udemy course the payment was suceess from my side but Udemy account was showing the payment was pendin.
I need help to make my payment success or either I want refund.
I will be waitng for your respective responce....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debapriyo Maity
Apr 27, 2022
May 9, 2022
This thread was updated on May 9, 2022
Report
Copy

Mastering Data structures and Algorithms using c and C++

Website:www.udemy.com

I have purchased a a course ob mastering data structures and algorithms using c and c++ from udemy and the amount got debited but still it's showing pending.They stole my money...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Rohith.H.G
Apr 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment successfull but course not added to my learning

I paid 455 for java course through gpay but it's not been added to my learning...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AbdurRahman9594
from Bengaluru, Karnataka
Apr 17, 2022
Report
Copy

I have paid money for 2 courses but I have not received the courses and receipt

I have paid for 2 Udemy courses for 950 Rupees but I have not received the courses and receipt.
I have the payment receipt with me.

My Udemy email id is abdurahman.[protected]@gmail.com

Please help fast,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Pophale
from Bengaluru, Karnataka
Apr 12, 2022
Report
Copy

Purchased the course but it did not get added to my learnings

I purchased a course on Udemy yesterday by paying money from UPI App. Payment is successful from both UPI and the Bank sides. But, still, the course is not added to my learning. This is quite urgent for me so request you to look at it ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prathiksha Kini
Mar 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased a Complete Data Science Bootcamp Course-2022

I had purchased the Complete Data Science Bootcamp Course by Career 365 for 455 Rs Via UPI (Google pay). The amount was debited from my account and it showed that the payment has been received to Udemy but when I opened my payment page it popped a notification that your payment has failed even though the amount was debited from my account. I neither got the confirmation mail about the course nor it is in my learnings section. I request you...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil hrituraj
from KARAULI, Rajasthan
Mar 4, 2022
Report
Copy

A course payment

I purchased an embedded c++ course for Rs.490 from udemy via Amazon pay and the money got debited. But I haven't received a confirmation email and can't find the course under My Learning....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lydia1605
Feb 14, 2022
Report
Copy

Money debited but course not registered

I purchased an embedded c course for Rs.630 from udemy via phonepe and the money got debited. But I haven't received a confirmation email and can't find the course under My Learning....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu_02
from Wani, Maharashtra
Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The amount got debited but the transaction has failed.

Website:www.udemy.com

I have tried to purchase a course on udemy and paid via UPI. The amount got debited but the transaction has failed.
Please kindly process my refund of the failure transaction.

The transaction details are: Rs 455 to Udemy.
RefNo:[protected]
Made on :02 Feb 2022, 12:10 AM...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.udemy.com

I have made a course purchase on Udemy, through UPI google .My money got debited but the Udemy website showed that we cant complete the purchase....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apurbo Choudhary
Jan 15, 2022
Report
Copy

Refund of Rs 525 of udemy course

Website:Udemy

I have paid the course fees of "The complete financial analyst course 2022" to udemy course. But its been 12 hours and the course which i paid for is still not recieved. I want to get the refund the money of 525 rupee which i have been paid for the course...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudarshan Pejathaya
Jan 15, 2022
Report
Copy

Money debited but course registration failed

I was trying to register to a udemy course and used UPI payment option. But money debited and course was not registered. So please refund my money

Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had totally paid Rs. 1575 for three courses. The amount has been detucted from my account but the courses are not available in "My learning" section o[censored]demy app....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohamed Anjal
Jan 3, 2022
Report
Copy

Purchased Course is removed from My learnings

Address:Udemy India LLP 10th Floor, ResCowork 07, Tower B, Unitech Cyber Park, Sector 39, Gurgaon, Haryana, India, 122003 GSTIN: 06AAFFU9763M1ZE PAN no. AAFFU

Dear Sir

I am mohamed Anjal, As I had purchased a practice test from Udemy for my well ap exam preparation Course ID 4355118.
today i have noticed the course is removed from my account and showing that it is no longer available.
kindly Please do the needful . so that i can achieve my carrier goal

Date: Nov. 28, 2021
Order #: AD-67324B6A586E4F676D616941

Best Regards
Mohamed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Udemy Recent Comments