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Udemy Complaints & Reviews

S
sameer_1100
from Thane, Maharashtra
Jan 1, 2022
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Amount debited but transaction failed

Hello Team,
I bought Udemy course online on the 1st of January 2022 around 5:30pm IST.
The transaction failed but amount - Rs. 385/- has been debited from my account. The amount hasn't been rolled back yet.
The course was - https://www.udemy.com/share/[protected]@W1Bq8g5puASWIWRtckGbZN2h5sgZQZV3i0SfgW8Y...
I am also not able to find them in my udemy account yet.(sameer.[protected]@gmail.com)br...
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Website: udemy.com

Amount deducted but course not added, I hade made payment of Rs. 385) still not got enrolled. From bank I have got the message of amount being debited but on udemy site it is showing that payment is pending....
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A
atharva002
Jan 1, 2022
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Can't find course after payment

I have taken a course on udemy and paid via paytm upi services.
It shows successful payment on paytm but the course is not visible on my udemy account. I want to request for a refund or fix my issue....
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N
ntauhid
from Pune, Maharashtra
Dec 17, 2021
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Resolved

Udemy banned my courses without informing me the reason

Website: www.udemy.com

Dear Consumer Complaints

I had 7 courses on Udemy.com website and they all are banned on 15th December 2021.

I tried contacting Udemy support email and chat support many times to no avail.

Kindly help me find out the reason for getting banned.

Best Regards

Navidut Tauhid...
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C
Chinmayeep21
from Rourkela, Odisha
Dec 15, 2021
Resolved
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Resolved

"The Complete SQL Bootcamp 2022: Go from Zero to Hero" course purchased through google pay but not visible

Amount deducted but course not added, I hade made payment of Rs. 455) still not got enrolled, amount deducted as Rs. 455, Could you please let me know why this course not getting enrolled...
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Amount deducted but course not added, I hade made payment 3 times (360 rs) still not got enrolled, amount deducted as 360+360+360, Could you please let me know how I will get the money ammount and why this course not getting enrolled...
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S
shravankumar1111
from Udupi, Karnataka
Nov 26, 2021
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Resolved

Courses purchased through google pay UPI but not visible

Its showing pending state. I bought 6 courses worth 2160 rs (360 each)

Amount is deducted but I cant see courses...
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Website: www.udemy.com/?utm_source=adwords-brand&utm_medium=udemyads&utm_campaign=Brand-Udemy_la.EN_cc.INDIA&utm_term=_._ag_78279294239_._ad_533220805580_._de_m_._dm__._pl__._ti_kwd-310556426868_._li_1

I have purchased course "Make a horror survival game in Unity" on Udemy and the money is deducted but the course not added to my Udemy account.
I made a payment through "PhonePe"

Please help me to get a refund....
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V
Vamshi Gopishetty
Nov 23, 2021
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Amount deducted but course not added

I have purchased color grading course fcpx on 23rd nov 2021..amount has deducted but course is not added..udemy should have a chat support or phone support...
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G
gvsagar
from Vellore, Tamil Nadu
Nov 11, 2021
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Resolved

Amount paid but course not booked

Website: Udemy

Hi,

I made payment of Rs.455 via Phonepe for photography class online but course not booked. Requesting to look into the same....
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G
gvsagar
from Vellore, Tamil Nadu
Nov 11, 2021
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Resolved

Payment made but course not booked

Website: Udemy

Hi,
I made a payment of Rs.455 for photography course while scrolling in istagram through Phonepe but I din't the course registered as it not shown in "My learnings" o[censored]demy App nor a message/mail is received
Requesting you to look into the same....
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S
sanjeevsaini07
from Pathankot, Punjab
Sep 14, 2021
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Amount is deducted but course is not visible in my account

Website: www.udemy.com

I have made the payment via google pay app via UPI transaction to Udemy and the amount of Rs. 455 is debited from my account on September 13, 2021 . But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached google pay payment bill....
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Address: Hyderabad
Website: Udemy.com

I have purchased this course called e-commerce with mern by Brad traversy worth 385/- on 12 Aug 2021, as I proceeded for the payment through netbanking and gave my bank details to complete the transaction, money got deducted from my account but in the udemy I didn't get any confirmation mail regarding my course. Instead I got a pop up message saying 'unable to process your request, sorry for the inconvenience. Please try again later'. Please...
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A
adnanhussain786112
Aug 9, 2021
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Missing course on udemy

Address: opp. hussamiya school near bohra masjid itwari nagpur

I have paid for the course in udemy but the course is not appearing in my learning section I have reciept of the payment done...
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P
Prakash Pulla
Jul 26, 2021
Resolved
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Resolved

Amount deducted but course not added to my account

I have made the payment via phonepe to Udemy and the amount of Rs. 455 is debited from my account. But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached phonepe payment bill....
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D
dare__mo__
Jul 19, 2021
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Not getting access to the course I paid for

I have made the payment via google pay to Udemy and the amount of Rs. 490 is debited from my account. But the course I opted for is not visible in my udemy account. Neither the transaction details are visible in my purchase history. Please provide me the course either or I need a refund. I have attached gpay payment bill....
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K
keerthi vasa
Jun 20, 2021
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Money deducted but no courses shown

Hii I tried to buy a course in udemy but it shows transaction fails but money got deducted a doubt 455 rupees. I want the course or money....
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A
ashubitian
Jun 14, 2021
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Resolved

Not able to see new purchased course in course libb

Address: Udemy gurgaon

I purchased udemy course for linux administration: The complete linux bootcamp 2021 today for Rs 490 INR on 14 th june. But I don't get it in my account...
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A
Anuranjani Shanubhogue
May 12, 2021
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Money deducted but course not downloaded

I bought a course on ui ux design worth rs 490. The money was deducted from my bank account but the course isn't downloaded. I either want a refund on a successfully downloaded course....
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S
Sadanand u g
Apr 28, 2021
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Course pending

I have purchased course on Udemy My course still in pending almost one week completed when interacted with customer service representative live they said your payment not received where as I have successfully completed my payment through Paytm
Course:- the complete web developer course 2.0
Amount:- 455 Rs (INR)
Payment method:- paytm
Date :- 22 April 2021

I have proof of screenshot with transaction...
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Address: 5th Floor, WeWork, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122002
Website: www.udemy.com

I purchased two courses from udemy online learning app on 20 Apr 2021 of the amount of 455 INR each total amount is 910 INR. The name of course is Whole-genome variant calling @ galaxy and Whole-genome variant calling @ Linux. I want to you please credit the mentioned course in udemy my learning profile or refund my deducted amount to my bank account....
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Website: www.udemy.com/course/citrix-application-and-desktop-virtualization

I purchased course on udemy on 19th march 2021 below is the link o[censored]rl of that course. I made a transaction of 611/- using bhim upi on web browser and amout debited and showing successful transaction made to [protected]@hdfc. I have also cross verified with the BHIM payment mode by raising complaint to check wheather amount received by beneficiary or not and they replied me back. I am attaching my mail details from respective payment method...
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P
Peach19
Mar 10, 2021
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Missing course after payment

I had purchased a Udemy course through Gpay and the amount was deducted from my account but i cannot find the course in my account....
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T
Trisha1995
from Jamshedpur, Jharkhand
Mar 2, 2021
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Paid for udemy course by UPI

Website: Udemy

I have paid Rs. 455 by UPI to udemy, the amount has been deducted from my amount but I was not given the course. I need my money to be refunded it has been more than 12 says. The customer support o[censored]demy do not respond....
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S
Spandana Veronika
Feb 22, 2021
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Regarding coarse access

Today I purchased sql coarse in udemy around 449.but I'm unable to find it in my udemy account. I didn't get any receipt from udemy or Google Play also. I paid through net banking money deducted but unable to access.please sort it out as soon as possible....
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P
Pulkit Pal
Feb 15, 2021
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Payment refund

I had made payment of Rs. 449/ twice.

The payment is deducted from my bank account but course is still showing unpaid.

Please help

Email id- [protected]@gmail.com...
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Y
Yabaz thampi
from Delhi, Delhi
Dec 19, 2020
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I Purchased Coursed the money was deducted the course is missing

I bought IELTS Course For RS 722 Through UPI method i didn't get my Course. The amount has been deducted but course is not purchased, please resolve this matter.

https://www.udemy.com/course/ielts-band-7-preparation-course/...
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allwyn13
from Mumbai, Maharashtra
Aug 18, 2020
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Transaction failed

I have tried to buy a course and transaction for the amount rs.399 is done by netbanking in playstore. The amount has been deducted but course is not purchased, please resolve this matter and send me refund....
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G
gauti931312
Aug 7, 2020
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Resolved

Money was deducted but course was not purchased

I have tried to buy a course and transaction for the amount rs.399 is done by netbanking in playstore. The amount has been deducted but course is not purchased, please resolve this matter and send me refund.

I have used axis bank net banking.

I have also attached screenshot of transaction reference....
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H
Harrsh.goyal
Jul 9, 2020
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Transaction failed but payment deducted

I tried to purchase course "complete uipath rpa developer course: build 7 robots" on 8 july 2020,
Paid through paytm debit card, but transaction got failed and amount was still deducted from account.
Attaching my payment screenshot. Kindly refund the payment....
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