Vipul Medcorp Complaints & Reviews

I have submitted claim form with all the original bills and discharge summary report through courier. They took 1 week for reviewing and approving the submitted claim form. after that frequently am following up past 2 weeks for getting money. Simply they are diverting one person to another and they are not giving proper response. i feel like Vipul Medcorp is very worst in customer services and also claim procedures....

Worst service with worst experience being a patient yourself you have to have for 6 hours for discharge they say they dont have this bill that bill other things ###.
Never trust this fraud companies they are ## sitting there advertisement and when its time to sell their insurance they are so sweet and after that when we need claim see their true faces and even not whole thing is cashless
In the name of cashless they ask for security...

I had submitted my claim of delivery for partial payment in february. They raised queries and asked for documents and i provided the same to them in march and now it is june. The claim is not yet settled even when the documents are submitted to them....

Claim File No:20RB01OIA3343
Not getting claim due to irrelevant query.
I called customer care as soon as I got message if query in my claim. The customer representative talked rudely & was not ready to listen me. He said you need to submit proper bill with segregated charge. I told him that it was cataract surgery it's mentioned in the final bill breakup. But he was adamant & was not ready to.listen.
PS: Don't make customer...

Dear sir

It is very unfortunate that my experience with tpa vipul at max hospital has been horrible. My spouse (Mrs. Deepa) was admitted at max hospital vaishali - ghaziabad on 28.11.2019. Cashless day care hysterectomy was already approved on 27.11.2019.

And the procedure was done by dr. Sushma dikhit on 28.11.2019. But at the time of final settlement, tpa denied full claim.
Patient mrs. Deepa was admitted...

Sir,
My file no.19rb01uij4369, i have submitted claim bill for rs, 7301.00 but it is surprised to know that it has been passed with only rs.4554.00.
Can i know where the amount has been deducted? For what reason it has been deducted? While the bill was submitted well in time and it was perfectly submitted as per the prescription as always it has been passed by your office without any deduction.
Kindly give me the...

Insurance company is not providing proper response:
Claim type - :maternity
Date[protected]Baby girl)
Card no : [protected]
Claim file number :19rb07uiq0055

See below the last internal discussion of company where i was cc, its seems company employee is totally responsible for delay..

From: [protected]@vipulmedcorp.com [mailto:[protected]@vipulmedcorp.com]
Sent: tuesday,...

Respected sir

Myself rajesh kumar patnaik i claimed my wife barsharani patnaik medical bill its card number is [protected] all document received in d date 18/08/2018

Whats problem going on i dont know more days didnt work in my file we r suffering more problem from dis

So i requested to u kindly refer my file as soon as possible
Thanking you...

Policy number [protected]p[protected]file no 19cb01uia3297-i was bleeding through stool continuously since 30/07/2018. I am 81 year old senior citizen shocked to seen the continuous blood and black stool four to five time on the same day. When i consult dr jaskaran at fortis hospital, upon review of ongoing bleeding and my situation he recommend to get immediate admission and start medication. Fortis hospital has immediately started the medicine...

My i d number is [protected].

Metro hospital tpa desk send pre approval request to concern persons at 10:58 am today and tat is maximum 3 hours but not getting any response after more than 6:30 hours even done many follow ups through calls to customer care executive's and sending many mails to concerns personal.... Excilated matter to higher authority also.
And now customer care phones also not pick up.
br...

Vipul Medcorp have been stalling to provide claim. I had asked them to claim for a 73 year old patient at 12.30 p.m. And had not recieved information about the claim till I called them at 5.30 p.m., then they sent an enquiry mail at 5.40 p.m. to Max Devki Devi Hospital in New Delhi, where the patient had been admitted.
It is 7.30 now but I haven't recieved my consent of the claim. The patient is not being able to get discharge since...

Vipul medi corp rejected post claim by saying doctor degree was bams.

Reason of hospitlization: maternity

There is no any rule mentioned on there website
http://www.vipulmedcorp.com

While intimation i told doctor name/degree.
There is no such rule clearly mentioned to reject hospital claim of bams doctor, if this is the case then bams doctor should not get the licence/hospital...

Under policy no : 361601/46/15/[protected] fileno 16rb01naa7924.Vipul medi corp rejected cliam by saying doctor degree was bams.
Reason of hospitlization: maternity.
Doctor degree : bams
Claim amount: 45000/

There is no any rule mentioned on there website
http://www.vipulmedcorp.com

While intimation i told doctor name/degree. Please help me to pass the claim.

There...

Vipul Medicorp is health insurer in my family for last 7 years. In total we were paying approximately 24K in the Two years back my father was hospitalized for which claim were made( approx Rs 20000). Post that in same year my father has to go hopitalization again in Dec(claim amount Rs 90000) but again the case is kept pending with unnecessary questions.Post even providing the answers the case is been pending.
In Januray 2012 we raised...

I work for vcustomer pune.I met with an accidet on 13th jully and broke my leg,then after i had two major operation. I claimed the hospitals bills by the company insurance.the company hr. lost the orignal documents now its more than 4 months i have been taking the folloup from the hr. they also told me to resumbit the xerox for all the documents,I did so but there is no response from there end.i do have acknowlwgement mail that the hr. has...

I had a horrible experiance with Vipul Medcorp...... at the time of payment these guys gave us a tough time...when we send them the bills after hospitalisation.... some they gave pethetic customer service.... we send them documents through 3 fax numbers and through mail as well.... but every time they gave a new excuse that they have not received the document... than documents under process and all.... will not recommend this company to any...

Sir,

Please refer below mentioned mail Histroy and kindly provide necessary suggestions to company.

Thanks

Amit Sharma






Hi,

Please se below mentioned mail history and kindly look into issue and resolve it ASAP.


Thanks On behalf of Ramesh Lalchand Sharma

Amit Sharma

br...