[Resolved]  Vipul Medcorp — No reply from Company for Below Mentioned Issue

Sir,

Please refer below mentioned mail Histroy and kindly provide necessary suggestions to company.

Thanks

Amit Sharma






Hi,

Please se below mentioned mail history and kindly look into issue and resolve it ASAP.


Thanks On behalf of Ramesh Lalchand Sharma

Amit Sharma




[protected][protected][protected][protected]
From: Sharma, Amit
Sent: Monday, August 10, 2009 11:10 AM
To: 'pooja'
Cc: 'Richa '
Subject: RE: Public Grievance Intimation Code : C01B01GR1543
Importance: High



Hi team,

This my third mail .please provide me details ASAP.

Also there is one more claim for bypass surgery which I did not received any acknowledgement.Please provide the same.


Thanks



[protected][protected][protected][protected]
From: Sharma, Amit
Sent: Tuesday, August 04, 2009 1:26 AM
To: 'pooja'
Cc: 'Richa '
Subject: RE: Public Grievance Intimation Code : C01B01GR1543


Hi Team,

Any Updates on below mentioned mail.

Kindly provide the details ASAP.
Also there is one more claim for bypass surgery which I did not received any acknowledgement.Please provide the same.


Thanks





[protected][protected][protected][protected]
From: pooja [mailto:[protected]@vipulmedcorp.com]
Sent: Thursday, July 30, 2009 5:34 AM
To: Sharma, Amit
Cc: Richa
Subject: Re: Public Grievance Intimation Code : C01B01GR1543


Richa Madam,

Kindly look into the matter and resolve it...

Regd

Grievance Dept.
Vipul MedCorp TPA Pvt Ltd.
Gurgaon

----- Original Message -----
From: Sharma, Amit
To: pooja
Cc: Richa
Sent: Thursday, July 30, 2009 2:55 PM
Subject: RE: Public Grievance Intimation Code : C01B01GR1543


Hi

All the related documents are been couriered on 15th July 2009 for below mentioned query.Please confirm.

KINDLY PROVIDE US PAST HISTORY WITH EXACT DURATION OF HTN/DM/ANGINA/IHD OR ANY OTHER RELEVENT DISEASE, SEND INFORMATION FROM TREATING DOCTOR.

Also there is one more claim for bypass surgery which I did not received any acknowledgement.Please provide the same.

Thanks On behalf of Ramesh Lalchand Sharma

Amit Sharma





[protected][protected][protected][protected]
From: pooja [mailto:[protected]@vipulmedcorp.com]
Sent: Thursday, July 30, 2009 5:16 AM
To: Sharma, Amit
Cc: Richa
Subject: Re: Public Grievance Intimation Code : C01B01GR1543


Sir,

We received your claim file in our jaipur office and your claim is in query.Our Doctor wants to know durance of following:
Kindly find below the query:and sent us reply after than we can process your claim as per terms and condition.

IN CONTINUATION OF PREVIOUS QUERY REPLY BY YOU STILL WE HAVE NOT RECD.THE FOLLOWING INFORMATION-KINDLY PROVIDE US PAST HISTORY WITH EXACT DURATION OF HTN/DM/ANGINA/IHD OR ANY OTHER RELEVENT DISEASE, SEND INFORMATION FROM TREATING DOCTOR.
Regd

Grievance Dept.
Vipul MedCorp TPA Pvt Ltd.
Gurgaon

----- Original Message -----
From: Sharma, Amit
To: pooja
Sent: Thursday, July 30, 2009 2:44 PM
Subject: RE: Public Grievance Intimation Code : C01B01GR1543


Hi,

As per your below mentioned mail i got the renewal policy details from our agent Bank of Rajestan .Would request you kindly update same on my account .

Also request you please provide details of claim which are still pending at your end and all the required documents are couriered by me on 15th July 2009

through DTDC.


Thanks On behalf of Ramesh Lalchand Sharma

Amit Sharma






[protected][protected][protected][protected]
From: pooja [mailto:[protected]@vipulmedcorp.com]
Sent: Wednesday, July 29, 2009 6:54 AM
To: Sharma, Amit
Subject: Fw: Public Grievance Intimation Code : C01B01GR1543


Sir,

We receive your grievance mail regarding the detail of policy after renewal.Kindly contact your Insurance company regarding the further information bcoz as per our system your policy expiry at dated 13 June 09 and still we didn't receive policy copy after renewal.

Regd

Grievance Dept.
Vipul MedCorp TPA Pvt Ltd.
Gurgaon

----- Original Message -----
From: Vipul MedCorp
To: [protected]@vipulmedcorp.com
Cc: [protected]@vipulmedcorp.com
Sent: Wednesday, July 29, 2009 3:57 PM
Subject: Public Grievance Intimation Code : C01B01GR1543


Dear Concern,

The Above Subject grievances has been intimated through web site with the following details:

Policy Number: 140400/48/08/41/00001085
Name: MR. RAMESH LAL CHAND SHARMA
Phone Number: [protected]
Email ID : [protected]@StateStreet.com
Address : H.NO. 54, LODHA BHAWAN,
State & City :MALEGAON, DISTT-NASIK
Description :Hi team, Kinldy provide renewal policy details for which i had already intimated.Also request you please provide details for second claim dated 17th July 2009. Thanks On behalf of Ramesh Lalchand Sharma Amit Sharma

Thank You,

Services-Systems Dept.
Vipul MedCorp TPA Pvt Ltd.