Byju's — fraud and delay in refund

Address: 1, 17th Cross Road, Sector 7, HSR Layout, Sector 6, Bengaluru, Karnataka 560102, Bengaluru, Karnataka 560102

We were approached by some mr charan from byjus. Day before yesterday we had received a call from byjus regarding the same. The person called charan was very talkative and was quite smart. He approached us first saying that he wants to analyse my child. We being gentleman allowed him for 4 hours at our house and in turn he convinced us that we should enroll our child in think and learn programme of byjus. He sent us a link and we made a payment of rs 3300 towards that.

He told that he had come from banglore and on the same day he had to return also.
We were quite impressed but later on, through social networking sites only we came to know that he had come from hyderabad only and this also he told that he was lying to make an initial impact on us
The question is, if byjus classes has teachers like this, what they will be teaching to the child. And is byjus classes telling it's employees to make impact on their customers by means of lies, cheating and fraud.

Was really frustrated and decided not to put my kid in an institute that makes relationship based on fraud, cheating and lies.

A request was made for refund but they did not respond properly. After that started a series of torcher. They show so much reluctance in cancelling your order.
On their website it is written that if the payment has been done through internet banking it will automatically be debited to the byjus. It seems they want to make me tired so that i stop following them up and they eat m
It seems that they have captured the entire education business on the basis of fraud and cheating.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4181
    Pending
    0
    Resolved
    1428
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR