Byju's — Request for cancellation and refund proceed

padmarsm

from BHADRAVATHI, Karnataka

Mar 25, 2024

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru

Sir/Madam

I have enrolled for JEE 11+12 course in your institute. with details as below.

Student Name : Abhishek
Mobile Number : [protected]
Father Name : Ananda Krishna Muddebihal

In continuation with the above subject we would like to inform that we are not satisfied with the education of Byjus particularly My son Abhishek A Muddebihal. as because we have joined for both 11+12 JEE course, till now 90% of 11th class already been completed. it is highly not possible now to backup all classes. And time management also.

And before joining it has been told to us that classes started only on 22nd of March 2024, So considering the above requesting your kindself to cancel my course and refund us the total amount paid Rs. 12000/- to us and cancel the Loan amount of Rs. 48000/- . Provide us No due certificate to us..

Enclosing herewith amount paid snapshot for kind reference and Bank details given below for your reference

Account Holder Name : Ananda Krishna Muddebihal
Account Number : [protected]
Type of Account : Saving
IFSC Code : UBIN0900192
Branch Address : BH Road, Bhadravathi

Please do the needful
With Regards
Ananda Krishna Muddebihal.
Mob No. [protected]
[protected]

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BYJU's customer support has been notified about the posted complaint.

Mar 25, 2024

Updated by padmarsm Sir

Reference to the trailing above mail, once again inform to refund us Rs. 12000/- what i have paid at the time of registration
The details are given below for kind ref.

Cancel requested dt. 10th March 2024
Bijus receipt of acknowledgement dtd. 13th March 2024
Request No. 5770920
SO-[protected]
Refund my paid amount of Rs. 12000/- as your company refund policy and cancel the loan amount of Rs. 48000/-

with regards
Ananda Krishna M

Mar 28, 2024

Updated by padmarsm Sir

Reference to trailing mail request provide us the refund status of Rs. 12000/- which was given by me at the time of admission and loan cancellation status (Rs. 48000/-)

Till now no one provided us with the proper details . Request to do the needful & oblige

One more thing I would like to inform you that, He is the person who coordinates with us is Mr. Bharath, Mob.No. +[protected] / +[protected] and told me that I will get
refund of Rs. 12000/- completely if the student not comfortable with the course.

One more lady is Mrs. Archana, coordinator Her Mobilne Number is +[protected] who Misguided that the courses of 11th JEE started on 22nd of Feb

Requesting you to take proper action against these employees and consider this email as compliant against the above employees.

And provide us the proper justification for the same.

With Regards,
Ananda Krishna M
[protected]
[protected]