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byjus.com
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Last updated Jun 16, 2024
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S
sksaha76
Feb 7, 2024
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The customer care executive was very impolite and started abusing

The lady called NEHA called from [protected] has been calling since many days for marketing the product. She is very abusive and because of that I will not let my child enroll in byju's courses....
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[email protected]
Feb 7, 2024
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Refund amount

Address: Mohan nagar ghaziabad

I am drop mail as tile line as per rools and not received tablet and sd card as per discussion with counselor. And all money pay on time. My registration date is 17th Oct 23 and cancelation mail drop on 28th Oct 23 and again drop 31th Oct 23 but till date not solved issue and also courier service show delivered item on 3th Oct 23 how it is possible before registration item delivered....
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T
Tony Jose Koikara
Feb 4, 2024
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I want to cancel IAS COURSE and get my refund amount

Byjus Direct bearing App ID [protected].I want to cancel Byjus loan and get refund...
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Tony Jose Koikara
Feb 4, 2024
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I want to cancel IAS COURSE and get my refund amount

Byjus Direct bearing App ID [protected].I am not interested in this and teaching is very bad and I want to cancel and get by refund back.I want to cancel byjus loan.I payed about 7000rs amount in advance on Oct 30, 2023...
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R
Rupul Baghel
from Bhatapara, Chhattisgarh
Jan 28, 2024
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Course cancellation and stop EMI loan account and refund regards

Address: Bengluru

I'm Reena Baghel from Chhattisgarh India. I'm already subscriber of Byjus edtech online learning platform company for
CAT2024 on 28th October 2023.

But i want to stop this course and cancel EMI loan process. Due to some financial and personal reasons.

I informed already so many times to the company's email id but they are not responding properly that's why I'm here to...
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U
udaypal
from Faridabad, Haryana
Jan 20, 2024
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Fraud transaction

Mera naam udaypal hai maine byjus ko 9000 ki payment Kari thi unhone mujhe bataya tha ki hafte mein teen din Ghar mein Aakar padhaayaa jaega Magar ek bhi din nahin aaye Na mere paise wapas kar rahe hain aur meri EMI lagaye ja rahe hain maine bahut bar inform kiya ki isko cancel kar diya jaaye but cancel nahin kar rahe hain mare 9000 vapis karvye please...
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K
krs007
Jan 19, 2024
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Need noc for my loan

Hi,
Please look into below issue, my course is cancelled 1 year ago but loan is still active so please provide me NOC as a proof for my loan closure.

Order ID:SO-[protected]

Registered Mobile Number:[protected]

Registered Email ID:[protected]@gmail.com.
Loan Account LXDEL[protected]
Application [protected]A....
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K
kanchan.anand3
from Delhi, Delhi
Jan 18, 2024
Mar 30, 2024
This thread was updated on Mar 30, 2024
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Not refunding my money as per commitment made as well not cancelled my loan

Website: byjus.com

Not refunding my money as per commitment made as well not cancelled my loan*

I am writing to request the cancellation of my online subscription with BYJU'S. As per your policy, it was mentioned that we can cancel the subscription anytime within 15 days, and I would like to exercise that option.

Order ID: DO-[protected]
Order Date: Tue Jan 16 2024 16:17:17 GMT+0000 (Coordinated Universal Time)
br...
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A
[email protected]
Jan 15, 2024
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Not do promise and not do customer requirements

Address: Bangalore
Website: Byjus.com

Sir I joined online course in byjus for ias. I joined at march2023. But without my knowledge they joined me at loan ecs process.they are not give books as they say. So I asked cancellation with in 15 days to counsellor. But they convinced me last few months.after that I can't pay money for finance issue and asked cancellation. But they threatened me to pay for loan. It is ecs loan so they give penalty every month even I have no money in my...
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S
SenthilkumaranV
from Pondicherry, Puducherry
Jan 15, 2024
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Refund not settled

Address: BYJU's Head Office Address 2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road Bengaluru Bangalore District Karnataka India 560029
Website: byjus.com

Saayisaran s/o senthilkumaran
[protected]
My refund confirmation Rs.1 on 12 Nov but still my amount settled....
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B
Bhupendrasingh14november
from Kota, Rajasthan
Jan 12, 2024
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Cancel my loan and provide noc

Dear Team,

Student Name - Preety Gour
Register Ph. No. -[protected]
Register Mail Id [protected]@gmail.com
Mother's name - Rajesh kanwar
Course - byjus classes
Date of Registration - 10 Oct 2022
Full Course Price - 76000
Down Payment - 5000
Loan Amount - 71000
Order Id - SO-[protected]
Date of Course Delivery -10 oct 2022
Date of Cancellation - 20-nov...
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A
Anj1130
Jan 11, 2024
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I extended my subscription, but access is denied. (I'm not getting a service I paid for)

I first bought the Byju's IAS course in 2022 which was valid till December31, 2023. I extended my course for one more year (till December 2024) which was costing 24, 000 rupees.
When my first subscription got expired on December 31, 2023- my all the access were blocked as if my purchase was ended despite the one-year extension. I've mailed and called them many times and only respond I'm getting is - we're escalating your query, and...
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S
santosh-prasad
Jan 7, 2024
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Loan Closure and NOC

Address: q-1484d manash nagar railway colony Railway Colony SO Uttar Pradesh Chandauli India-232101
Website: byjus.com

सर मेरा नाम संतोष प्रसाद है मैंने 27 फरवरी 2023 को अपनी बेटी का अनामिका कुमारी के लिए कक्षा 6 to 8 के लिए byjus में ऑनलाइन एडमिशन लिया था मेरा एडमिशन पवन कुमार पटेल मोबाइल नंबर [protected] (Email...
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S
satyanarayanakalangi
Jan 4, 2024
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De registering my subscription

Website: byjus.com

The Biju's executive by name Murali Krishna Hanumanthu with phone no.[protected] contacted me and gave a demo on 10-oct-2023 and received the content Tablet on 23-oct-2023. He explained and assured that we can cancel the subscription within 15 days of time if we are not satisfied with the content which they provide with refund.
As my kid is busy in his daily school activities we are unable to access the Biju's.
So, we contacted...
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V
venkat rao burada
from Hyderabad, Telangana
Jan 4, 2024
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Regarding cancellation of loan/EMI

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

I have cancelled Byjus subscription on 07 March, 2023. The team asked me to wait for a month to get EMI cancelled. But in October ₹590 rupees were debited 16 times as ACH RTN CHRG i.e, ₹9, 440. Then I got to know that loan is still active.
When I contacted salesperson, Dilli Prasad,
(Email: [protected]@gmail.com) (mobile no:+[protected] he asked me to pay ₹2, 650 to not have any dues on my account and get NOC....
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V
venkat rao burada
from Hyderabad, Telangana
Jan 3, 2024
Jan 6, 2024
This thread was updated on Jan 6, 2024
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Regarding cancellation of loan/EMI

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

I have cancelled Byjus subscription on 07 March, 2023. The team asked me to wait for a month to get EMI cancelled. But in October ₹590 rupees were debited 16 times as ACH RTN CHRG i.e, ₹9, 440. Then I got to know that loan is still active.
When I contacted salesperson, Dilli Prasad,
(Email: [protected]@gmail.com) (mobile no:+[protected] he asked me to pay ₹2, 650 to not have any dues on my account and get NOC....
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R
Rajesh###@1
from Kota, Rajasthan
Jan 3, 2024
Jan 11, 2024
This thread was updated on Jan 11, 2024
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Byju's company not cancel my loan

Dear Team,

Student Name - Preety Gour
Register Ph. No. -[protected]
Register Mail Id [protected]@gmail.com
Mother's name - Rajesh kanwar
Course - byjus classes
Date of Registration - 10 Oct 2022
Full Course Price - 76000
Down Payment - 5000
Loan Amount - 71000
Order Id - SO-[protected]
Date of Course Delivery -10 oct 2022
Date of Cancellation - 20-nov...
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R
Rajesh Varigala
from Visakhapatnam, Andhra Pradesh
Jan 2, 2024
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Regarding Online IAS Course Cancellation

Address: Kothapenta Village, Devarapalli Mandal, Anakapalli District, Andhra Pradesh-531034

Respected Sir
I, Rajesh Bapanna had taken a Byju's course (IAS Online) with ref number BYJCFR[protected] by Mr Padala Sai Teja from Byju's manager. They Promised me if you paid it now then you will find concession in fee and course for 3 years. Sir on 25 Ju2023 I paid 7000/ as a registration fee. Sir they provided me loan from for one-year total amount rupees 58000/ for one year as an EMI 4833/ per month and Menter will Call you for...
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R
Ruku Gupta
from Kanpur, Uttar Pradesh
Dec 26, 2023
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Fraudulent activities - No refund

Website: byjus.com

Even after continuous over the call discussion with Mr. Abhishek and with Mr. Khan Sadiq from Byju's team . Nothing has been initiate on the refund front . I paid 120000 for 3 yrs from for my kid - 8th till 10th . My kid was able to complete 8th but post that she was unable to cope up with the pressure and work load.

Now even after connecting with the Byju's team and requesting for the same nothing has been done - their are...
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S
Shipra Choudhry
from Sri Ganganagar, Rajasthan
Dec 19, 2023
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Fraud by byjus company

Have taken online batch for IAS preparation but Books are not delivered yet. I have taken the classes in August of 85000 nd 35000 is paid through EMI but they haven't sent the books even they are not addressing my problem. They kept on saying after 72 hours you will receive a call but they are not calling back.
I have called the customer service numerous times bt unfortunately they are not addressing my problem.
So as of now...
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