BYJU's Complaints & Reviews

Not refunding my money as per commitment made as well not cancelled my loan*

I am writing to request the cancellation of my online subscription with BYJU'S. As per your policy, it was mentioned that we can cancel the subscription anytime within 15 days, and I would like to exercise that option.

Order ID: DO-[protected]
Order Date: Tue Jan 16 2024 16:17:17 GMT+0000 (Coordinated Universal Time)
br...

Sir I joined online course in byjus for ias. I joined at march2023. But without my knowledge they joined me at loan ecs process.they are not give books as they say. So I asked cancellation with in 15 days to counsellor. But they convinced me last few months.after that I can't pay money for finance issue and asked cancellation. But they threatened me to pay for loan. It is ecs loan so they give penalty every month even I have no money in my...

Saayisaran s/o senthilkumaran
[protected]
My refund confirmation Rs.1 on 12 Nov but still my amount settled....

Dear Team,

Student Name - Preety Gour
Register Ph. No. -[protected]
Register Mail Id [protected]@gmail.com
Mother's name - Rajesh kanwar
Course - byjus classes
Date of Registration - 10 Oct 2022
Full Course Price - 76000
Down Payment - 5000
Loan Amount - 71000
Order Id - SO-[protected]
Date of Course Delivery -10 oct 2022
Date of Cancellation - 20-nov...

I first bought the Byju's IAS course in 2022 which was valid till December31, 2023. I extended my course for one more year (till December 2024) which was costing 24, 000 rupees.
When my first subscription got expired on December 31, 2023- my all the access were blocked as if my purchase was ended despite the one-year extension. I've mailed and called them many times and only respond I'm getting is - we're escalating your query, and...

सर मेरा नाम संतोष प्रसाद है मैंने 27 फरवरी 2023 को अपनी बेटी का अनामिका कुमारी के लिए कक्षा 6 to 8 के लिए byjus में ऑनलाइन एडमिशन लिया था मेरा एडमिशन पवन कुमार पटेल मोबाइल नंबर [protected] (Email...

The Biju's executive by name Murali Krishna Hanumanthu with phone no.[protected] contacted me and gave a demo on 10-oct-2023 and received the content Tablet on 23-oct-2023. He explained and assured that we can cancel the subscription within 15 days of time if we are not satisfied with the content which they provide with refund.
As my kid is busy in his daily school activities we are unable to access the Biju's.
So, we contacted...

I have cancelled Byjus subscription on 07 March, 2023. The team asked me to wait for a month to get EMI cancelled. But in October ₹590 rupees were debited 16 times as ACH RTN CHRG i.e, ₹9, 440. Then I got to know that loan is still active.
When I contacted salesperson, Dilli Prasad,
(Email: [protected]@gmail.com) (mobile no:+[protected] he asked me to pay ₹2, 650 to not have any dues on my account and get NOC....

I have cancelled Byjus subscription on 07 March, 2023. The team asked me to wait for a month to get EMI cancelled. But in October ₹590 rupees were debited 16 times as ACH RTN CHRG i.e, ₹9, 440. Then I got to know that loan is still active.
When I contacted salesperson, Dilli Prasad,
(Email: [protected]@gmail.com) (mobile no:+[protected] he asked me to pay ₹2, 650 to not have any dues on my account and get NOC....

Dear Team,

Student Name - Preety Gour
Register Ph. No. -[protected]
Register Mail Id [protected]@gmail.com
Mother's name - Rajesh kanwar
Course - byjus classes
Date of Registration - 10 Oct 2022
Full Course Price - 76000
Down Payment - 5000
Loan Amount - 71000
Order Id - SO-[protected]
Date of Course Delivery -10 oct 2022
Date of Cancellation - 20-nov...

Respected Sir
I, Rajesh Bapanna had taken a Byju's course (IAS Online) with ref number BYJCFR[protected] by Mr Padala Sai Teja from Byju's manager. They Promised me if you paid it now then you will find concession in fee and course for 3 years. Sir on 25 Ju2023 I paid 7000/ as a registration fee. Sir they provided me loan from for one-year total amount rupees 58000/ for one year as an EMI 4833/ per month and Menter will Call you for...

Even after continuous over the call discussion with Mr. Abhishek and with Mr. Khan Sadiq from Byju's team . Nothing has been initiate on the refund front . I paid 120000 for 3 yrs from for my kid - 8th till 10th . My kid was able to complete 8th but post that she was unable to cope up with the pressure and work load.

Now even after connecting with the Byju's team and requesting for the same nothing has been done - their are...

Have taken online batch for IAS preparation but Books are not delivered yet. I have taken the classes in August of 85000 nd 35000 is paid through EMI but they haven't sent the books even they are not addressing my problem. They kept on saying after 72 hours you will receive a call but they are not calling back.
I have called the customer service numerous times bt unfortunately they are not addressing my problem.
So as of now...

As I have complete my emi and i m asking for noc from past 2 months but they are ignoring they are not providing me noc worst experience with byjus such a spam company
Name-kareena
Emailid -santosh.kr.[protected]@gmail.com
Taken ias course...

I was Purchased one IAS subscribtion. but i was cancelled within 7 days. because am change my mind. I got my refund 7 Thousend in last november 2022.
I am not aware my loan. recently check my civil score that reflect one loan account active and overdue last 3 month.
I have try to connect byjus 50 times to provide me loan noc . it's a fake loan active over my pan card.
i am not paying any emi because i am aware this...

Dear BYJUS Grievance Team / SMFG

I am writing to address a pressing issue regarding an entry on my credit account that does not align with my records. Upon reviewing my CIBIL report, I noticed an unauthorized entry reflecting a negative credit from Fullerton India.

The account indicates an overdue status from May 2023 to August 2023, with an outstanding amount of INR 15, 499. I would like to emphasize that I...

• 27th Oct  Zoom Meeting (Recorded) conducted by Byjus representation with me (Ashwini Gyanuba) basis ANTE test scores qualification of my daughter (Scholarship exam conducted by Aakash’s Byjus). Towards the end of the session I was asked to make registration payment;
o Offered price was Rs.1, 62, 000 price which apparently was worth Rs 4.5 lakhs course(for 10th, 11th & 12th NEET) for regular admissions otherwise . This offered...

• 27th Oct  Zoom Meeting (Recorded) conducted by Byjus representation with me (Ashwini Gyanuba) basis ANTE test scores qualification of my Daughter (Scholarship exam conducted by Aakash’s Byjus). Towards the end of the session I was asked to make registration payment;
o Offered price was Rs.1, 62, 000 price which apparently was worth Rs 4.5 lakhs course(for 10th, 11th & 12th NEET) for regular admissions otherwise . This offered...

I want to cancel my subscription for csir net life science as I will unable to pay the further emi due to financial problems...

I experienced very worst service from Byjus. I suggest that not to go with BYJU’S . I tried to call them many time and by email as well. Now I want to cancel and no response from byjus. They grabbed my money I got very worst learning platform. I will never suggest to any body to choose byjus. Even there Custmer care also very rude. Please share me the nodal for officer email I’d. Finally I will see byjus in consumer court. They don’t...