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Cai Industries / CaiPlanet.in Complaints & Reviews

caiplanet.in
1.9
Updated: Apr 28, 2022
Complaints 13
Resolved
5
Unresolved
8
So far, so good. Cai Industries / CaiPlanet.in is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cai Industries / CaiPlanet.in will keep up the work and continue to help more customers with their concerns even better 🤝
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Cai Industries / CaiPlanet.in

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2
Worst service. Without knowledge for BS6 model
0
Billing more than estimation - reg
0
Commercial Vehicle To Private.

Cai Industries / CaiPlanet.in reviews & complaints(13)

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N
Nalinishree CR
from Coimbatore, Tamil Nadu
Apr 28, 2022
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XUV 500 complete rust forming very poor service

As i said in my earlier complaint. I've purchased XUV500 in 2018. from the date on and till now the vehicle have been serviced by the company only.

Every time when I started to notice a small rust forming, I've been rising questions against it.the service mechanic was so irresponsible and refused to take an action for claiming warranty. Instead of that they advised us use RO water for washing the car.

And now...
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T
Thirumalai100
from Madathukulam, Tamil Nadu
Nov 8, 2021
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Worst service. Without knowledge for BS6 model

Address: Pollachi

I have buy Mahindra supro mini-truck BS6 in sep-2020. Last two months, this vehicle often has a problem. "The dpf is closed" signal on in most of the day. I complained to service centre at Pollachi(CAI). This problem Comes back the next day even If they Fix it. Giving twice So far is not right. The pickup of the vehicle is reduced. They replaced the clutch plate two days ago. But this Issue comes again. My doubt is this model is failed or...
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A
Ashvin Professional Android Developer
Oct 1, 2021
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Worst service

One of the worst service center. I just given my car for the service.First they said. We need to change clutch for better performance. They charged 18k for that. After servicing facing issue with coolant oil evaporation on same day of delivery itself. Again I just given car for the service. They said. Charges will be 5k for labour. Then they are saying. They need to do engine work for coolant oil evaporation. They have sented me a quotation...
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N
Nava5800
Jun 30, 2021
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Complaint of manager

An authority form CAI Coimbatore called me to come for vehicle (BOLERO MAXI TRUCK PLUS) Service.. When I visit there they asked 4 days time for oil service.. I said I need atleast the next day.. but the manager din answer me properly and said we can give only after 4 days if not comfortable you can take your vehicle and service somewhere else...
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D
Deeban17585
Mar 2, 2020
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one of the worst service center in erode

Address: 638107

I'm using xuv500 since 2012, now only we have reached 64, 000 kms. I didn't face any serious issues before 21th dec 2019.

On (22.12.2019) i left my vehicle for service @ erode. The subject of service was general service, power window motor replacement & check lamp issues. Before 22.12.2019 the vehicle was properly switched on.

We gave for the service to (Cai mahindra - erode). They delivers the vehicle from on...
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U
Ubeidulla
from Mumbai, Maharashtra
Oct 19, 2019
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service of logan

Address: Coimbatore, 643001

Im the owner of mahindra logan tn43c 9978. Last month i sent the car for service to cai mahindra thanneerpandal coimbatore. But the service was not completed properly.

Today i brought the car from ooty to coimbatore
But the response was bad. The service person told carelessly to bring the car after two days. My car having trouble for two months. Everytime they tell lame excuse and dont service properly.
br...
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E
eeskumar
from Erode, Tamil Nadu
Jul 23, 2018
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service is not good in cai mahindra tirupur

Address: Erode, Tamil Nadu, 638459
Website: passengercars.caimahindra.com/outlet/mahindra-showroom-in-tiruppur.html

I had brought a tuv 300 t10 in march 2018. It had crossed 2 service. What are all the thing i complained to rectify those, they hadn't rectified that. Also, they are not replying properly.in the 2nd service, i told them to check, ac, sacupser but they hadn't. As i told early, i hadn't receive any reply properly. I request you to, take immediate action on this. I am not happy with the service....
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R
Ranjiguy
from Coimbatore, Tamil Nadu
Jul 2, 2018
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bolero

Address: 642129

I am facing noise problem in front suspension of my vehicle bolero tn 41 * 7*0. I have visited both pollachi and coimbatore branch for this problem.. They said that they arrested this sounds. But they are not fixing this.. I am getting irritation while driving and people are looking around the vehicle.. I am getting same problem within 24 hrs. So what should i do with this. I am totally frustrated with this and planning to change move from...
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R
Rajkumar Nagaraj
from Mumbai, Maharashtra
Feb 26, 2016
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Refusing to provide test drive on hill station

Address: Coimbatore, Tamil Nadu

Actually I have booked a Scorpio a week before in cai. But a week later I have asked them to provide me a test drive new age xuv. Actually am from ooty so I want to know how the vehicle dose in Hill station. But they told they will get us by this weekend but on that particular day they are telling vehicle has gone to service blaaaaa blaaaaa. So this makes me to feel whether there is some problem in vehicle that's why they r refusing to get...
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S
S.B.Saravanan
from Yamunanagar, Haryana
Jan 12, 2016
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Billing more than estimation - reg

Address: 641031

I have left the vehicle on 07.01.2016. The estimation has been informed by supervisor that around Rs.30000/- on 08.01.2016 @ 11.00am . And the vehicle will be ready by 09.01.2016 4.30 pm. And i have received a message on the same day evening stating that the estimate value will be 21000+ service tax extra. I have reached to the service center on 09.01.2016 @ 6.00 pm. But the vehicle is not yet ready. They have given me the bill for 44, 000/-....
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N
naveen kumar ravi
from Coimbatore, Tamil Nadu
Nov 2, 2015
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Xuv w8

Address: Coimbatore, Tamil Nadu

The first complain was on july electrical problem..the showroom replaced the ecu and ac coil...after a month the same problem persisted again after 12 days they got problem fixed and now after three days the power steering is making a huge noise and there is a leak in the engine oil...every month the car is in workshop for 10 days..please ask the concerned persons to take proper steps towards the recovery my vehicle....
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R
Rockyudt
from Gurgaon, Haryana
Oct 10, 2014
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zero hospitality and response ! Poor response customer and illtreating

Address: Coimbatore, Tamil Nadu

I VE been servicing In cai fiat for last 2 services I VE found zero response to customer by to showroom representatives ! I feel very bad about their response to us ! They dont care to inform in completion of the cars services I rang up them 5-6 times find no response and finnaly found that my car has been ready before a day ! And more over they took minimum 30mins-1hour to attend my car and for the filling of job card ! I contacted the service...
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R
rishi16
Dec 19, 2013
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Commercial Vehicle To Private.

Address: Coimbatore, Tamil Nadu

Dear Sir/Madam, I am from coimbatore, On November 2012, I bought a commercial (Yellow Board) xylo vehicle for business purpose. Dealer gave me an offer of 58, 000, If I go for white vehicle, Though I love red, I went with white vehicle because of offer. As I was new to commercial business. I could not succeed in it. so decided to change the vehicle as private (white board) after 2 months, When I approach, Coimbatore RTO North, they said...
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