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Popular Maruti Complaints & Reviews

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Updated: May 25, 2024
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Popular Maruti reviews & complaints(145)

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Address: Old Survey No. 1583/1, Re-Survey No.- 855/29, Dist, 855/14/1, Taluk, Karippur, Nedumangad, Kerala 695541

Over the past year, I've spent a significant amount on repeated AC repairs for my vehicle, totaling around ₹40, 000, but the issues persist. After replacing the AC compressor and other components, the system continued to fail, and there were additional problems like disconnected headlamp and fog lamp, missing wiper tank cap, and cracked gear head.

Despite several visits and assurances, my car's AC still does not work properly....
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Athul Maddy
from Cherthala, Kerala
Oct 26, 2023
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Very bad service

Address: mathiyil house thannermukkom cherthala

My car was serviced and not fixed. still having the problem.I need a solution...
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Athul Maddy
from Cherthala, Kerala
Oct 26, 2023
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Warning light issue

Address: Mathiyil house Thanneermukkom post office Cherthala

We have a ciaz car. Previous week we service our vechile but there a waring lift issue. They will not find the reason for that .In the display there is “ SERVICE START SYSTEM “ but the service already done. I am not satisfied as a customer. I need a solution...
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Anand1966
from Kochi, Kerala
Jun 26, 2023
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Inefficient service team - Non-redressal of complaint while billing

Address: Ernakulam

Wagon R AMT in use for 7 years and covered around 55000km shows occasional alarm in the shape of a gear wheel. The vehicle taken on 6th June 23 was returned next day after a thorough wash and claiming Rs.6800/. The problem persisted. After a number of telephone calls and checking by their technicians, it now said that there could be a problem with kutti motor and replacement can be done for the AMT kit, which will cost around Rs.70, 000/...
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Address: Edappal

Iam complaining about frequently calling and irritating me for service by Popular maruti edappal service centre. I already informed them my location is perinthalmanna and my car is serviced from am motors perinthalmanna.Please solve this problem...
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Shynonk
Apr 21, 2023
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Complaint about service

Address: Wayanad SBI BATHERY

I am shyno n k having baleno car bearing number KL 73B 7511 had given for full service at pathirippalm popular service centre( bathery wayanad) on 18th April 2023. But your service was not impressive and not in a satisfactory manner. Because of your poor quality of service I will not give my vehicle in future for service....
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Address: Popular Maruti Showroom, Nagampadom, Kottayam

My family members booked the vehicle from Popular Maruti Nagampadom, Kottayam on Jan 11th 2023, paying 5k rupees as advance. Till March last week no response from them even after telling them that we would cancel the booking. May be because it was CSD, they delayed as much as possible. No proper response to customers. After making many complaints, they returned the money after 20 days or so, cutting 250 rupees. We are the ones who wasted...
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Adv Chandrasekhar Pillai
from Kottayam, Kerala
Mar 30, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Car booking - casual attitude & neglect, delay in returning booking amount

Address: Popular Maruti, Nagampadom, Kottayam, Kerala, India

We - my sister & family - booked a Maruti Suzuki Dzire at Kottayam Nagampadam Popular Showroom, Kerala. A 'higher up' there is the one who approached us when we visited the showroom, not any of the salespersons . Till the booking amount was paid, things were more or less fine. Afterwards, it was like making a call to an out of coverage area and the message that you get for unconnected calls!!! Everytime we call, he will be either too busy...
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Subin kulangara
from Kannur Cantonment, Kerala
Feb 5, 2023
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Complaint against company insurance policy

Address: Kannur thaze chovva

I have claimed for insurance, but I didn't get proper insurance for which I have claimed.i have taken company insurance itself, if I have taken other insurance i will get all the benefits.Then what is need of taking company insurance itself.Its sure that I will not suggest anyone to take company insurance policy, it's totally fake .
I am totally dissatisfied with your services....
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manujoseph725
Jan 10, 2023
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Service Issue & Irresponsible behaviour

Address: Pathiripalam wayanad

My name is Manu Joseph and my vehicle is Maruti Ciaz 2022 model. The service will be available everywhere as well as the trust in a company like Maruti is the reason why I am buying a Maruti vehicle.
But service issues from Wayanad Pathiripalam service center make me disappointed.

Complaints came to me in the free service itself.
When I gave it a rating, I gave a very low rating. The service center immediately...
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Thampis
from Thiruvananthapuram, Kerala
Jan 4, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Non-receipt of cancellation amount

Address: Trivandrum

I had booked for Brezza 2022 by paying Rs 11, 000 with Popular Maruti dealer at Trivandrum. Since the vehicle was not delivered even after 8 months, I canceled my booking. They have also informed that my booking with Ref No SOB 22001291 is canceled, vide SMS on 30 Nov 2022. Though I was promised refund of the amount within 3 days, I am yet to get the money even after 35 days...
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Bhagavatheeswaran
from Chennai, Tamil Nadu
Jan 3, 2023
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Painting issue

Address: Popular Motor & Services, Vanagaram, Chennai

I own a Swift Vehicle TN13P4027. I had claimed an insurance in 2019 for repair in the car back door which was rectified & was informed that the original painting was done. The paint on the top of the back door got faded recently which they said was original paint done during repair. The original paint on top of the car is still the same whereas the paint on the top of car back door got faded. Due to this I m highly disappointed & unsatisfied...
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Steeve02
from Payyanur, Kerala
Nov 18, 2022
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No response for service

Address: Kanhangad

I had booked for service twice this month. I was told will get a call back. But the service centre in kanhangad never bothered to respond....
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Rahul r pillai Kattampally
from Kadakkal, Kerala
Oct 29, 2022
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Body repair

Address: Popular Maruti Nilamel.

My name is Shyju.I had given my car for service at Popular Maruti Nilamel.There was some painting work to be done and what I had given was not done completely and there was some compliance on their part.I am not satisfied with their work.They said that they would do it and they said that there is some more painting work to be done.I am not satisfied at all and that is why popular has decided to inform me of this complaint now.
my contact...
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Address: kattapana

I am writing to issue a complaint against the service i was provided for my maruti suzuki swift vehicle last Tuesday (18/10/2022) At Popular Vehicles service center Kattappana

Before having the service i called the service centre and explain all the complaints about my car. petrol pipe was leaking and they say 3 pipes are complaint they should change immediately. And i asked can you have the whole stock and they said yes. But...
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R
Roy1975
from Palai, Kerala
Oct 9, 2022
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Periodic Maintenance for Car SWIFT ZXI-KL35G-8191

Address: Pala, Kottayam Dist, Kerala

I did the 60, 000 kms period maintenance service for my car swift zxi KL35G-8191 on 26.09.2022 at the Popular Vehicles and Services, Pala Branch, Kottayam District. On 07.10.2022, during our travel with family to Thodupuzha, we noticed fuel smell in the car and it was fuel leakage from the vehicle. The car was taken by recovery vehicle to the nearest popular service center at Thodupuzha and they informed both the fuel hose (pipe to engine)...
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Thomas Lal
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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Irresponsible dealing from popular maruti killipalam karamana trivandrum

Address: Thomas Lal, heera heritage, jagathy, trivandrum

Irresponaible dealing from popular maruthi killipalam karamana trivandruma. Assured me to pick up my car before 9 am today. But no response. Not able to contact them via phone... You people telecall daily and now such irresponsible behaviour... What ia this maruthi??...
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Jensonmm
Aug 30, 2022
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Multiple complaint after servicing

I had given my vittaara breeza, 2021 Dec. Model, to Popular Maruti at Kelkatlai, Chennai, because of damage made by dogs in the wiring harness In April. When they delivered the vehicle the engine got stopped inside the workshop itself. Later, they made it working. Next day, the car got break down and they took the vehicle to the workshop and repaired. But, the instrument cluster, defogger etc is not functioning as before. There is starting...
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ajied k
Aug 26, 2022
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Didn't get my vehicle kL-16 Q 7583

Address: SHIFAN MANZIL NETTIRACHIRA, NEDUMANGAD, NEDUMANGAD

Yesterday evening I given my car for service till today evening 7pm I didn't received any call from service centre regarding the delay of delivering my call, after 7pm one junior persone from centre told body work didn't completed yet so they can deliver tomorrow only na... What a pathetic situation ? How irresponsible persons or mangers are working in newly started service centre ... How we ll give refference to others about this centre,...
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Najeeb Musthafa
Aug 21, 2022
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Reg: Car service complaint

Dear Sir,

I gave my car for periodic service last week and received car with few complaints

1. Washing and interior cleaning was very poor

2. There is an extra scratch on the back side of the car.

The same has been communicated to the Advisor with these details via whatsapp But I didn't get any reply or response from anyone. I'm really upset for this .irresponsible behaviour.br...
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