Calcutta Electric Supply Corporation [CESC] — Burnt meter bill not adjusted

Address: 166, Santoshpur East Road, Kolkata 700075

Customer ID: [protected]
Sir,
My electricity meter No.[protected] was burnt as per inspection by your representative vide my complaint lodged with your office on 26th April, 2023.
As per your request I have paid Rs.1235.00 for the Burnt meter bill as called for on 26th April, 2023 through your online portal and on the same day a new meter was installed.
May I know under what ground I was told to pay for the burnt meter with no fault o[censored]s.
If there is no fault of the consumer why the amount is not adjusted in the bill dated 16th May, 2023 issued to me.
I, therefore, request your goodself to look into the matter and justice may be shown.
With regards,
Satyadarshi Roy,
166, Santoshpur East Road,
Kolkata 700075.