Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Today is 1st may its already more than 3 hours no electric supply and also no support team responding. No technical team came in our location. In this pathetic situation no one responding

Cesc has sent me a excessive bill which is beyond my average bill I have already complained on cesc complain box where I don't get any resolution...

Dear Sir,
I want to complain about my high bill in the month of May'2023 .
unit consumption 664, and in last 6 months my unit consumption is high.
Please check my meter for solve the issue .
Consumer No. [protected]
Meter No. 4830171...

Dear sir,
I want to change my CESC billing address to as below,
Mousumi Bose
Sourav Das
A/21, Laxmi Narayan Colon,
1st Floor,
NSC Bose Road
Kolkata- 700047
My consumer no- [protected], Meter No-4830171, present account address-
Sourav Das
Mousumi Bose
Manju Apartment
1st Floor,
400A/2C, NSC Bose Road
Laxminarayan Colony
Kolkata- 700047br...

Dear Sir,
I am writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. I reside at Dey Bagan, Serampore -712201, and for the past few months, I have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
The voltage fluctuations are not only affecting our daily routine but...

We have been suffering from the issues of power cuts and voltage fluctuations since April 2023 which is still continuing 15th June, 2023. As I am writing this complaint down, we are facing power cuts. Our elderly parents are getting sick because of such heat. We have been complaining about voltage fluctuation problem since 12th April 2023 and CESC is yet to solve it. They did not even came to look into the matter or tried to contact us. I...

In 1995 some members of CESC Had taken money and A man named Jay Prasad Mishra was nominated for the job and currently in 2023 he was doing his job but he was not well qualified, the education & exam tests which was taken for the job but he had given no Exams and no jobs and he was not well educated please take action against him or either I have to make a legal complaint against him and our company that your company had given him job by...

We are facing everyday current loss due to failure in transformer operation.
My area is Baguiati Joramandir Kolkata 700059. We have children in home and aged people, they are suffering and it is not acceptable...

Hi,

CESC which had extremely good customer service and attended to every customer problem, no matter the scale, is now a shadow of its former self. Almost the entirety of Kolkata has been facing the wrath of load shedding and low voltage problems for the last 10 days.

Now, whenever we try to call the customer case either they give a shoddy docket number, which is never acted upon, or in most of the cases, the...

I had raised a docket number on 10/05/23. Docket no-[protected]. But no person visited the premises. The customer care service is the worst. They hang up the phone or give the same excuse that person will visit your premises very soon. I even mailed to cesc.[protected]@rp-sg.in on 11 th May 2023 but no revert mail nor call was received. It is as if we are knocking on closed doors. They need timely bill payment or else they disconnect the supply but...

I am really fed up with cesc service. One hand only as and display is given that cesc service is going wonderful...but in reality it's totally ###...
I have been giving complaints regarding my low voltage problem for the last few months ..but still the problem is continuing without any action from cesc .. I stay in behala rabindranagar and I m facing it right now also ..fan is just running in 5 but it seems only running in 3 .....

The mobile no. registered with CESC is [protected] which is not being used regularly and hence I am facing problem in getting various notifications from the Company.

I want to get this mobile no. changed to [protected].

Thanks....

Hi i’m debabrata . I live in Purba Sinthee Cross Road KoL 700030. We are facing voltage fluctuations day and night everyday from past 2 months. And this is starting to get out of hands as they are not trying to resolve this issue. Every month we are paying hefty amount of bills to avail their services and this is what we get. Not at all accepted. This issue must be resolved as i don't wanna admit my patient due to the heat because you guys...

Sir,
We are facing supply off for almost every alternative day in 700079 area for almost 7hrs at a stretch. Today, i.e. on 31st may 2023, supply gone for only one particular building and no technical team visited the site inspite of repeated calls from the area localities.
Calls to customer executives were disconnected deliberately without addressing the issue. This kind of deteriorated service from cesc is not tolerable....

Customer ID: [protected]
Sir,
My electricity meter No.[protected] was burnt as per inspection by your representative vide my complaint lodged with your office on 26th April, 2023.
As per your request I have paid Rs.1235.00 for the Burnt meter bill as called for on 26th April, 2023 through your online portal and on the same day a new meter was installed.
May I know under what ground I was told to pay for the...

Dear Sir,
We are writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. We reside in Uttarpara Kotrung, Hooghly -712258 and a nearby area, and for the past few days it's on extreme state. We have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
Also no response to...

Dear Sir,
We are writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. We reside in Khan Mohammed Road, Kol -700061 and a nearby area, and for the past few months, we have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
The voltage fluctuations are not only affecting...

No power for 7 hours now. CESC closes complaints without resolving the issue. Even calls up and say that issue is resolved ....

I paid my bill of Rs 1420 on 06.04.23 [CESC Kolkata LT Electricity Consumption Bill Customer ID [protected]/CONS Number [protected]]
by net banking from ICICI account (i mobile). The amount is duly deducted from my account.

REF in Bank statement is ..BIL/ONL/[protected]/CESC Ltd/CESC_YICI1

But receipt still not generated .It shows payment still pending.

Kindly reverse payment IMMEDIATELY...

I paid my electrcity bill for feb23 on 13/03/23 amounting rs 610 vide google pay/upi of sbi.Amt deucted from my bank acct.Cesc informed me that payment not recd by them when i raised coplain docet no 42316395, transactio id upi[protected]. Goog[e pay id cicAgJDz3-nzWA cesc cust id[protected].Pl help me get receipt....