Calcutta Electric Supply Corporation [CESC] — Exorbitant Bills

Address: CESC Limited CESC House Chowringhee Square Kolkata – 700001

I, Mahadeb Ghosh S/O-Late Samarendra Nath Ghosh residing at 3RD-FR; FL-B, 301 RABINDRA NAGAR (WEST) having Customer ID: [protected] hereby would like to draw your attention towards exorbitant electricity bill for the Month of June 2020. CESC Limited has issued inflated invoices while we are already tottering with the never before seen effect of pandemic. CESC readily has all the required information of their consumer's power utilisation pattern at their fingertips. It is being opportunistic and poor business strategy by the power supply authorities. CESC ebill [protected]@cesc.co.in on August 29, 2020 at 11.20PM has communicated to me by E-Mail stating “You may kindly be aware that we were not able to take physical readings from 23/03/20 to 07/06/2020 due to tough challenges faced by us on account of strict lockdown and containment zones, arising out of the Global pandemic crisis. We however could resume physical readings from 08/06/20. In the month of March'20, we prepared the bill based on last year March Consumption and for April & May'20” However the consumer paid an amount of Rs.1610 for March’2020 through BILL DESK as CESC has unbilled the same in the bills for the Month of June’2020. It is stated that CESC was unable to take physical readings from 23/03/2020 to 07/06/2020 but bill No-[protected]/05209 bill dated 14.06.2020 is received with due date 25/06/2020 units consumed 112 Amt.1370 the bill elaborates that on 02/05/2020 readings were recorded. This is obnoxious, palpably illegitimate, unprincipled and negative approach by CESC Limited. Previously I received bill No-[protected] / 06202 dated 16/07/20 Gross Amount 5410, Units Consumed -547 I am not residing at my flat in Kolkata since May 21 2020 hence consumption of high units of electricity is unjustifiable and undignified action.
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
 
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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