[Resolved]  Calcutta Electric Supply Corporation [CESC] — Monthly bill on estimated basis in respect of Consumer no.[protected] and Consumer ID [protected]

It is observed that for last few months, monthly bills are being raised on estimated basis although regular consumption is happening against my above mentioned Consumer ID.
For example, actual meter reading as on 24.12.2021(date on which your personnel had noted the reading by visiting my meter) was 9384.So, units consumed for December, 2021 should be 61, but bill raised is for 23 units.
Kindly, look into the matter and arrange to set right the position so that bills are raised on actual consumption basis for the month of January, 2022.
Regards,
Shyamal Sarkar
Contact no. [protected]
E-mail address: [protected]@rediffmail.com
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Mar 6, 2022
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2022
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Madam,
We have escalated your concern to our commercial department and they shall get back to you soon.
Thanks,
CESC Limited
 
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