[Resolved]  Calcutta Electric Supply Corporation [CESC] — Payment of Rs 940 already made 6.1.22 for Dec 2021 but again successfully paid via phonepe on 09.02.22. But not updated.

Sir,
I have complained cesc whatsapp number regarding double payment of Rs 940 for Dec 2021 bill.
They suggested after 2 days it will be automatically adjusted to my next month dues.
I have successfully made my 2nd payment via phonepe on 9.2.2022.
But still now 11.02.2022 it is not updated.
By January 2022 bill still showing Rs 950 and due date 15.02.2022.
Kindly look into this and update my second payment of Rs 940 on 9.2.22 with January 2022 dues or refund my deducted money.
Thank You.
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Mar 22, 2022
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2022
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Consumer,
Refer conversation with our executive, trust the issue has been addressed.
Thanks,
CESC Limited
 
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
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    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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