Calcutta Electric Supply Corporation [CESC]

[Resolved] Calcutta Electric Supply Corporation [CESC] — Unbelievable Bill amount for May 2022 - CESC CUSTOMER ID - [protected]

babu64547

Jun 21, 2022

Address: 432 Kailash Ghosh Rd 1st Floor, Flat - 2B Barisha Kolkata 700008

Sir,
CESC CUSTOMER ID - [protected]
I am writing a complaint in regards to the high electricity bill i.e., units consumed 560 units in the month of May'2022.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances particularly in this month, not even last year. only 52 units were consumed and such abnormal bill I have never seen earlier against this abovesaid customer ID.
Therefore, I think there may be a problem with my electricity meter or taken faulty reading by the meter reader.
I request you to depute someone from CESC to inspect it as soon as possible and correct this bill. It's very difficult to pay this bill and request the urgent correction in this regard.

Regards,
Mr. Debnath Majumder

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Jul 28, 2022

Complaint marked as Resolved

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Jun 21, 2022

Updated by babu64547 Bill Amount for CESC BILL May 2022 - Rs 4590/-.

Verified Support

Jun 27, 2022

Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Consumer,
Refer conversation with our executive, trust the needful action has been taken.
Thanks,
CESC Limited

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Comments

babu64547

Jun 28, 2022

All due respect, I reviewed all the past CESC bills. The total 560 units and total bill amount of Rs 4590/- are unimaginable and DEFINITELY NOT BECAUSE OF THE PAST ADJUSTMENT OF PRIOR CESC BILLS. Kindly check all my CESC bills for the past months since 2015. As a fact, The residents of this Apt have a limited presence during the month. Kindly review all the details of my CESC account. My appeal is to provide the fair bill amount. Else I will need to bring this to the Consumer Court and I don't want the same. Being a reputed company, kindly check my electric meter and all past CESC bills to correct the billing issue. I would be really grateful if my account is reviewed correctly and fair decision is made.