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Calcutta Electric Supply Corporation [CESC]

[Resolved]  Calcutta Electric Supply Corporation [CESC] — Wrong Meter Reading found and overcharged

Address: Liluah

Ref: Our Consumer No. [protected]; Customer ID: [protected]

The electricity bill received for the month of January, 2022 of Rs. 5090/- which is wrongly charged, After physical verification of Meter Reading found 15370 KW/h as on dated[protected]. But in the mentioned CESC Bill the Present Meter Reading shows 15725. Please clear this Human Error found in the bill generation.

Looking for your kind support at the earliest.
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Mar 25, 2022
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2022
Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Valued Customer,

Consumer No. [protected]

Refer conversation with our executive, this is to inform you that we have arranged to recast the bill under complaint .

Thanks,
CESC Limited
 
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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