Can Fin Homes — Rude and un-professional behaviour (Can Fin Homes Limited- Bannerghatta Branch)

I have been interacting with one employee . She spoke very rudely and she disconnected the call in between while speaking.

I have requested for loan statement to submit it to my company today

She rudely spoke and told me that by 5PM only she can send.

For sending the loan statement how can it take the entire day seriously I dont understand.

I asked the same question to her why it will take one day to send the statement and she just disconnected the call

Such a RUDE behaviour. If I ask doubts also she didn't explain it to me clearly.

Please give minimum respect to customers and also I will raise this complaint to the next level if it is required