Address: East Delhi, Delhi |
Hi
I want to bring to the notice , that I had booked a cab from Noida to my residence in CR park on 21st December 2012 for 7pm.
Booking Id - B[protected].
I was told at the time of call that i will get the details of my cab 30 mins prior to my boarding of cab.
I did not receive any details till 6.30 so i called up the ease cabs once again to check , the person at the other side told me that my booking is confirm and i wll get my driver details in next 10 mins and i will get my cab at 7.
but then i did not receive any details till 6.50 .
I called up agian at 6.50 to inquire about the same, i was again told that in 5 mins i will get my driver details and in 15 mins cab will be at my boarding point .
i did not receive any details till 7.15 , so i called up again to check ,
I was told again after fighting for 15 mins with them that i will get details in 5 mins and dirver in 15 mins as cab is near by .
Finally at 7.40 i got the driver details and my cab came at 8 .
I was serioullly ill that day , thats the reason i had taked early off from m y office and booked a cab.
In that condition i had wait for an hour .
i was also conserned about time because after 8 roads start to get a bit deserted , thats why i had booked it in peak hour because some roads i cross are not safe in dark .
i want to bring to notice that the response of the ease cab was completely irresponsible, they make fool of you and cause so much of troble.
i was serioulsy ill and was in very bad shape , and delay made it worse.
Ease Cabs are not reliable.
Regards
Aperna.
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