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Easy Cabs Complaints & Reviews

www.easycabs.com

1.8

Updated: Sep 26, 2019

Complaints 223

Resolved

80

Unresolved

143

So far, so good. Easy Cabs is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Easy Cabs will keep up the work and continue to help more customers with their concerns even better 🤝

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Condition of the car which could lead to accident

Driver went to repair puncture never returned left us stranded

EASY CAB IS NOT THAT EASY

Most useful reviews

Easy cabs taking things too easy

Indecent behaviour and doesn't come to the pickup point .

abusive and violent driver.

Easy Cabs reviews & complaints(223)

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Address: Hyderabad, Telangana, 500090

Hi i am fayaz here from hyderabad i was way to my home and i saw a euro cab driver name:-bhooma ram cab no:-ts07uh6306 he was so irratic driving so crazy having employees on board actually it was a employees pickup drop cab i am insisting you should take action against him overspeed lane spiting without indication sudden cuts... Etc my num [protected]

Driver number:-[protected]....

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Address: 98117

Website: www.e-cabseattle.com

Scheduled pick up 36 hours in advance to be taken to mlb game at safeco field. Contacted by easy cab 5 minutes prior to the scheduled pick up time advising it would be 45 minutes until pick up time. This is unacceptable. Trip was planned around the baseball game. There was additional cost in getting to our destination due to heavier traffic and we missed a portion of the ball game which we had paid $180 usd for the tickets. Our planning would...

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Address: New Delhi, Delhi, 110055

Website: www.carzonrent.com

I booked easy cab 01 day before for 17-apr-2017 12:00 noon with booking id : 8330541 from bhopura ghaziabad to new delhi railway station. It was a confirmed booking. But next day i didn't get any call/info till 11:30. Then i called cc and they told that i could get cab only till 12:10 pm. I was ok with this. Then after 15 minutes i confirmed again, this time they said that they can provide cab till 12:40. I said ok. But after half an hour...

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Dear Sir,

Yesterday night I took easy cab from Delhi 1D terminal for T3 international terminal & ask Driver to make it little fast to catch my flight & that was my mistake because your driver took advantage of same.

When I reached T3 terminal I asked how much then he said INR 390 when i ask him for bill he said dont have as net is not working which i dont understand as without net how come you run your services.br...

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Sir I want to inform you that I hired a cab from terminal 1Delhi airport to Lajpatnagar 2 Delhi..my total bill amount was 534 i have given the driver Rs600 he was supposed to return me Rs66 but he went away without returning the money..Rs66 is not the actual thing if i have given him Rs2000 then ????
Drivers name is Surender Kumar car number DL1Rx 6590 booking invoice number 8188602..
From next time how i can hire a car from...

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Address: Pune, Maharashtra, 411057

Website: easycabs.com

Hi EasyCbas,

This was the last ride I took yesterday night were Rs 600 got deducted from my account and also driver behaved harshly. I paid and still it got deducted from my account.
The driver took long routes and also intensely struck in traffic.

Please pay my money back and give me compensation. This is not the right way to behave with any passenger. Please mend your ways and never repeat
br...

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Address: 400706

I took the vehicle from International Airport Mumbai till Navi Mumbai and while booking I clearly stated that I don't want accent old vehicle but the person who was in booking arrogantly replied

After getting out of the airport, I saw accent old vehicle waiting for me .
While travelling all suspensions of the vehicle was not working, I could feel the road jerks directly on my neck
I don't know why this company...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: om.prakash@icai.in

I normally take Easy Cab quite frequently for my all movements. On 21.11.2016, I had once again booked cab for 22.11.2016 for 5.50 AM from Sector 25 Noida to Ghaziabad Station. Booking was confirmed bearing ID No. A[protected]. Cab details were received as a routine course. Cab details mentioned was Car No. DL1RX-7191, Chaufer No. [protected].

At 5.30 AM, I called chaufer (Shri Trilok) to check his exact position. I was horrified...

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Address: Mumbai City, Maharashtra, 400101

Website: Easycabs.com

I booked cab from 1a domestic airport mumbai cab mh01am2827, chauffeur with cell [protected] was in a very bad condition it had dents all over the car. all the parts of the cars were shaking. this condition of the car could lead to accident! on asking the driver about this he told me to get down and take other cab but i had already paid rs 80 as the fees at the airport and had not choice but to board i request you to examine the car and refund...

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Address: 560068

Website: www.easycabs.com

Hi, I had booked a cab from akshaya Nagar to Bangalore airport for 9th October 7:10 PM. The taxi arrived at 7:45, which meant I was already late for the flight. Then after I sat in car driver informed me meter wasn't working. Since, we were late we couldn't afford to wait for another cab. Then the cab tyre got punctured near Banaswadi. Driver took 750 Rs from us and got us boarded in a bus. Because of no time we had to give him whatever he...

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Address: Mumbai City, Maharashtra

Website: Easy cabs

My car as per recceipt was 2583 driver: abdul salam who picked me up from mumbai airport. I got a call in next five min saying my taxi was replaced due to some technical reason. The cab he drove me was in a pathetic condition car no : 9804. While booking the taxi the representative took 80rs from me and said it charged 20/km. However the calculation was not such. First km was 27 rs then if the car stops in traffic the meter further adds (Some...

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Website: www.easycab.com

NITESH from a'bad
I had took cab 7:30 am at airport bombay. Reception guy told me u have to give 80 rs now and rest at time of drop may be 400-450.when driver give me bill of 702 Rs.
Tariff of easy cab online in bombay is 20/ km+5.6 % tax in day time. I travelled for 26.8 km buy that account I have to pay roughly 570Rs.
Feeling cheated....

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Address: Mumbai City, Maharashtra, 400064

Id no. 715874 dt. 31.08.2016 -5.40 pm - airport mumbai-tc2
Car no. 2897 driver name: aale hasan - [protected]
Airport convenience charge slip no. 294060 - rs. 100.00
I had travel from bbs - mumbai on 31.08.2016 ai flight no. Ai670 reached mumbai at 5.00pm and book a car as above for mira road destination at my residence
I am senior citizen of 60 years and facing problem of keens pain.
Driver was not happy...

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Address: MK6 3PQ

Website: Ezzycabs

I booked a taxi via the app, when I went back on the app 15 minutes later to see if it had been dispatched or to track the vechcle it told me it had been cancelled, then I called only to be told my taxi would be 5 minutes which was a lie because I called again and another operator told me it was just leaving Kingston (which is 1p minutes away). It didn't even show and now my daughter has missed her doctors appointment. I use this service...

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Address: 411057

Website: easycabs.com

Hi EasyCbas,
This was the last ride I took yesterday night were Rs 600 got deducted from my account and also driver behaved harshly. I paid and still it got deducted from my account.
The driver took long routes and also intensly struck in traffic.

Please pay my money back and give me compensation. This is not the right way to behave with any passenger. Please mend ur ways and never repeat

My Contact-[protected]...

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Address: 500081

Website: www.easycabs.com

Pathetic service... Never ever choose this cab. Yesterday afternoon i booked a ca b for the evening and got a confirmation. When i called them up to get the cab details they said you will get a message half an hour before your boarding time. I waited, but did not receive the sms. When i called them up they said there are no cabs available hence we cannot provide you service. I was strained. I had no clue what to do. They did not inform me...

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Address: 277341

Website: easycabs.com

Hi EasyCbas,
This was the last ride I took yesterday night were Rs 600 got deducted from my account and also driver behaved harshly. I paid and still it got deducted from my account.
The driver took long routes and also intensly struck in traffic.

Please pay my money back and give me compensation. This is not the right way to behave with any passenger. Please mend ur ways and never repeat

My...

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Address: New Delhi, Delhi, 110029

Website: m.easycabs.com

With ref to the above i would like to state that, yesterday on 18th june 2016 i booked easy cab on line for today ie 19th june 2019 at 05:40 to travel from my residence b7/10 extn. (Gf), safdarjung enclave, new delhi. To new delhi railway station. I got massage from you on mobile confirming the booking with id-a[protected].
To day morning at 05 am again i recd. Msg from giving car number dl1rx-7266 with chauffer no.[protected].
I...

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Address: New Delhi, Delhi, 110015

On 1st of june driver has charged rs520/- from d-128, mansarover garden to airport t1d i/c night charges for approximate distance of 11km.
On 5th of june your cab has charged only rs 340/-i. E inclusive rs90/- as airport charges from airport t1 to d-128, mansarover garden
How can be so much difference. It shows the cab driver of 1st june has charged me.
The above action shows that i should not believe easy cab and shall...

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Address: Mumbai City, Maharashtra, 400098

Website: www.easycab.com

I have booked a cab from the airport. The cab id was mh01am2786 on dated 31st may 2016. The cab took me to the university which was around 8.1 km. Although the driver was supposed to take charges as per the meter but he charged me rs 380 which is far too much than the normal fare. He didnt charge the the meter value rather make up something and then askd me to pay the amount....

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