| Address: Kaithal, Haryana |
DEAR SIR
This is to inform u that my name is ravi prakash r/o kaithal(haryana),i bought fiat punto(emotion) in april 2010 from metro motors ambala cantt., my car chassis no.mca11835e07025099b142 &my car no.is HR08M1900, sir it is very sad to say that i m very much disappointed from ur service from the peroid i have bought ur car, some of the specifications of my problem with my car which i let u know that are mentioned as
1. from the very first service there are very minor problems arising like WHEEL BALANCING, THERE IS REGULAR SOUND PRODUCE FROM THE SHOKERS , LIGHT ADJUSTMENT ETC which i have said a number of times in every service but till date i have not get rid out of these problems
& in every service they make me sure to sort out the problems .
2. Even on 22-12-12 I MAKE CALL AT 10AM TO UR SERVICE CENTER AT AMBALA CANTT. FOR THE SOLUTION OF MY PROBLEMS LIKE DRIVER SEAT LIFTING SHIFT,ABS LIGHT INDICATOR , HEAD LIGHT FOCUS PROBLEM,ENGINE NOISE IN 4th GEAR, REAR SIDE NOISE FROM THE SHOCKERS. THEY GIVEN ME TIME FOR COMING AT 1PM & I REACHED AT 12:30 PM SHARPLY & GIVEN ME TIME FOR 3 HRS FOR SORT THE PROBLEMS & THEN I COME AT 5 PM EVEN THEN I SEATED FOR 3-4 HRS & AT LAST THERE IS NO SOLUTION ,NOTHING IS REPAIRED & SAID THEY ARE UNABLE TO SOLVE THE ABOVE SAID PROBLEMS .& IN EVERY MEET THEY TREAT IN THIS WAY SO ITS VERY SINCERE REQUEST TO U TO SORT THE ABOVE SAID PROBLEMS AS EARLY AS POSSIBLE AS WELL AS UR ATTITUDE TOWARDS THE CONSUMERS.
# RAVI PRAKASH R/O 343/11, KARNAL ROAD , KAITHAL 136027
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