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Carzonrent Complaints & Reviews

www.carzonrent.com
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Updated: Apr 30, 2023
Complaints 33
Resolved
6
Unresolved
27
So far, so good. Carzonrent is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Carzonrent will keep up the work and continue to help more customers with their concerns even better 🤝
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dishonour of cheque
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Overcharging False Advertisement

Carzonrent reviews & complaints page 2

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S
shristy
from Delhi, Delhi
Nov 30, 2015
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Self drive car booking

Address: Pune, Maharashtra, 411036
Website: carzonrent.com

I had booked a swift desire for self drive for the date 29th November 2015. My booking id is 6564645. They charged me 2082/- for booking online. I also called in their service number and asked for other terms and conditions. they just said to bring three documents i.e. License, passport and credit/debit card. at the time of pickup i.e. 4:30 AM, i provided them all the documents, the guy who came to give me the car told me that i'm not...
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S
siravtalwar
from Noida, Uttar Pradesh
Oct 12, 2015
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Cancellation at last minute

Address: New Delhi, Delhi, 110015
Website: www.carzonrent.com

I booked a cab with Booking ID 6637797. This booking was for 12/10/2015 for 11:30 AM. I had some very urgent work and found that “carzonrent" was a trusted service. I was really wrong on this. The cab was booked 24 hours before the scheduled pickup time and I received a confirmation. I called their service 10:30 AM on 12/10/2015 and I was told that the cab was confirmed. At 11:30 AM, the scheduled pickup time, I received...
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S
subhghosh
from Mumbai, Maharashtra
Oct 7, 2015
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Fraud Comitment

Address: New Delhi, Delhi
Website: mymiles.com

Subhendu ghosh contact no. - [protected] They falsely commit the amount reversal and after that stop picking up the call. They have booked me twice and charged me double and now not reverting at all. my email- subhendu.[protected]@gmail.com...
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R
Rohitk75
from Mumbai, Maharashtra
Sep 2, 2015
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Overcharging False Advertisement

Address: New Delhi, Delhi

I had originally booked a car. on 27th August I was charged 900 Rs for Tata Nano. I picked the car at 9:00 PM, I was supposed to pick it at 8:00pm but there was an issue in coordination at Terminal 3 airport
Booking ID 6522759
The moment I picked the car I told the crew who delivered the car that I intend to keep the car for a week till 3rd September. Their suggestion was to rebook the car again 3 hours before the expiry. Since...
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K
kishetty
from Mumbai, Maharashtra
Jun 29, 2015
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Refusal to issue the car

Address: Bangalore, Karnataka

I had booked a car on 09-June with booking id 6326232 and made the payment of Rs. 916/- using American Express credit card. I was informed to collect the car from your outlet at Amarjyothi Layout at Domlur, which is closer to my residence. As my car was given for service, I had booked the car for commuting during the day. Next day, when I was to collect the car, I was told that the car is not available at Domlur and I was asked to go...
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M
MilindKhandekar27
from Mumbai, Maharashtra
Mar 26, 2015
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car not provided after full payment in advance

Address: Mumbai City, Maharashtra

I am compelled to write to you about this horrible experience that I and my family had at chandigarh airport by carzonrent . We arrived at the airport at 11 am on 17 th of march and had opt for self drive service of carzonrent well before was booked on 24th of Dec with full advance payment my booking I'd no is 5908575. After arriving at chandigarh airport i was shocked and surprised to hear that the car which I had booked well in advance...
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M
MD. Aftab Maqsood
from Bengaluru, Karnataka
Jan 17, 2015
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Refund from carzonrent.com

Address: Bangalore, Karnataka

Dear Sir/Mam, I booked Toyota Etios self-drive for January 2, 2015 for one day from Bangalore on December 20, 2014. For some reason, I had to cancel this booking which I did on December 24, 2015. I mailed carzonrent crm department people on December 28, 2014 but at first they didn't even reply. I mailed them back on January 4 and got a reply with a complaint id no. on January 5, 2015. But still there has been no progress made on the...
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B
Bhadoria
from Bengaluru, Karnataka
Nov 17, 2014
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Carzonrent denied to provide any cab after confirming the booking

Address: Mumbai City, Maharashtra

With deep regret, we wish to inform you that we have booked a cab from Carzon rent, on Wed, November 12, 2014 9:00 am, from Mumbai Airport, for our CEO. And the same has been acknowledged wide Carzon rent reply wide their mail, dated on Wed, November 12, 2014 9:08 am, or you can also find the details with attachment, where i have enclosed the copy of email. I was continuously taking follow up with your Carzon rent customer support agents...
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T
trailblazer
from Delhi, Delhi
Aug 22, 2014
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Fraud by Carzonrent

Address: New Delhi, Delhi

Hi, I booked a self drive car from Carzonrent, booking id: 5533260 for 5 days. I returned the car on time and there was a small dent on the right gate of the car which I accepted and was marked (and signed) on the delivery form by the receiver. Normally carzonrent have a waiver of INR 4000 for damages which is already included in their exorbitant daily charges for self drive cars. So they purposefully charged INR 3700 which including...
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P
ppppan123
from Indore, Madhya Pradesh
Jun 17, 2014
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Cheaters

Address: Bangalore, Karnataka

After visiting their website they will asked me to pay the money first, so I paid Rs 1488 for swift car on 1st June morning in Bangalore for hiring in the evening, then I called them and asked them that If I cancel the booking how much will be the refund amount, they said full amount will be refunded. So I have cancelled the booking as they have shown the mandatory details required for hiring the car later after I paid the amount, which I...
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A
anujatit
from Mumbai, Maharashtra
May 13, 2013
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Car canceled by them payment not received

Address: Karnataka

This you to inform you that I had booked a car on 4th May 2013 for travel on 5th 2013 for morning 7.30 ambooking ID 4263819 for four days making full payment of 13806.But due to non availability of car it was canncelled by carzorent onm 4th 12.00 am at night promising me paymnt will be returned to my cerdit card within 24 hours but still no payment has been received .Every call to call centre we get reply that we will get payment in 72...
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J
jj22hk
Mar 16, 2013
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liars

Address: Delhi

I booked a car type Innova for 9 days with an english speaking driver.
when I arrive from my plane, I get a Mahindra XYLO and my driver doesnt speak english. When I complain about it, the airport shop informs me they have no other driver available for today, but tomorrow it will be arranged (both car and driver)
next day neither car nor driver are changed and since I have to go to Jaipur, I am compelled to stay with my bad configuration,...
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S
santhosh_smac
from Mysore, Karnataka
May 19, 2010
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dishonour of cheque

Address: Nalgonda, Andhra Pradesh

i am trapped by this om sai nath car on rent pvt.ltd,when i am working in bangalore ,my coligue brought about this and made me to invest in this,for this reason i took loan from my friend and i invested in this car group,later i received 15 months properily and i asked my realtive to invest in this after 2 months the cheque all got boncied due to insufficent of funds,now i am in a bad situtaion not able to work proerily and even i lost my...
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