Cashe — cleared all payment but showing defaulter

Address: Chennai, Tamil Nadu, 600058

Hi Cashe Team,

I was following up with you guys almost 5 months and my issue not been resolved.

Again rewriting the same. Please close it by week's time.

I have taken loan amount of Rs.1, 10, 000 /- with EMI period of 6 months. Self had made delay in payments hence self been asked to pay penalty charges.

Post discussion with your team and confirmation mail from Cashe, I have asked to pay only principle and interest amount against my loan by waiving off penalty Charges. I have paid Rs.58, 444 /- on 27th Sept 2019 based on confirmation mail and deadline provided by Cashe.

Your team had made wrong accounting by adjusting Rs.47573 /- towards loan amount and Rs.10, 871 /- towards Cashe Card (mcard) against my payment of Rs.58, 444 /- due to which my loan account showing as outstanding / defaulter.

After had discussion with your local team and they committed to issue NOC after paying Rs.12899 /- towards Cashe Card (mcard) which also done on 09th Dec 2019. Even after settling out all outstanding, still my loan account and cashe card (mcard) showing as defaulter.

Have provided all correspondence communication and documents through mail but not getting any response from your end.

Now forced to post my complaints in social site. Hope i will get any response from your end and closure for this subject.

Name : Manikandan
Cust Id : 2007549