Cashe — disbursement issue

The loan has been approaved and awaiting for the disbursement from Cashe side but upon checking the web appliaction for cashe is states that the loan has been disbursed and loan repayment daye is 24th May 2024 which is incorrect we havent recieved any transfer of the loan.
Upon checking the same information on your mobile application it is showing as loan disbusement in process.
Request you to kindly check the same from your end and update me accordingly, I am still awaiting for the loan amount to be transfered to my account as on this date and it has been 5 days now.

This is a total sham, they keep aending you an automated reply and no action is taken. I will be filling and RBI Complaint in this case as people opt for such high interest rate loan for an emergency purpose and Cashe team plays around with them.