Cashe — Disbursement of funds

I am customer of cashe since years. Still these people don’t understand the meaning of “emergency funds” as i am applying for disbursement of funds from the credit line itself only automated replies are given by the customer care waiting for disbursement from 2 months applying again and again. False promises are done by them. Need proper action asap from the company cashe. No proper action is been taken from the company even after repeated mails to cashe and whatsapp support too.. This was my trusted platform before but i am loosing my trust i have been raising tickets to take some action but everytime i get same automated replies and ticket is been resolved??? Look into the disbursement process asap. My customer id 9449367 loan id - 4223314