[Resolved]  Cashe — Loan disbursement delay

My loan is approved on 04th February but still not received amount, made somay mails also, there is no use, getting repeatedly same answers from your side like as below,

Dear Customer,

We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds.

We are actively engaged in expediting this crucial process both internally and in collaboration with our banking partners to ensure a prompt release of your funds. We sincerely appreciate your patience, and we are committed to delivering a seamless experience for you.

As a result of this, your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.
Thank you for your understanding, and we will keep you updated on the progress.

Please kindly check and do the needful
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Mar 15, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2024
CASHe Customer Care's response
We have forwarded your concerns to the collection support team and team will get in touch with you at the earliest.
We request your patience in the interim.
Best,
CASHe Team
 
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