CC Avenue — Amount debited but payment not done

Address: No.11 , 1st Main Road, Nataraja Layout, 7th Phase J P Nagar Bangalore

I tried making a payment through netbanking on the https://bsk.karnataka.gov.in/ which used CCAvenue portal.
The payment is deducted on my bank account but the CC avenue site is still in "Please be patient while we are redirecting you to Merchant site.
Do not "close the window" or press "refresh" or "browser back button". for a long time.
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CC Avenue customer support has been notified about the posted complaint.
Apr 02, 2024
Updated by Abhishek SN
My Order ID as per bsk.karnataka.gov.in site that is still pending, is : AXISPG_[protected]
 
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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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