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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
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CC Avenue reviews & complaints(837)

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U
Umrao21
Apr 1, 2024
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Steam purchase through CC avenue

I have purchased a product on steam and intermediary for that payment is CC avenue.

But it didn't go through and steam cancelled the purchase and money got debited from the account so I am requesting for refund back.

Transaction ID:[protected]...
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A
Abhishek1008
Jan 26, 2024
Jan 26, 2024
This thread was updated on Jan 26, 2024
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Refund amount within 24 Hrs

Dear Team,

Pls refund my amount which has been initated by the merchant

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]...
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M
mayurgera98
from Navi Mumbai, Maharashtra
Jan 5, 2024
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Online Payment to DVOIS Internet Services through CCAvenue Payment Gateway,Amount Debited from Account,Trnx status is Awaited

Hi,
I made online payment to DVOIS Broadband Internet services on 4th Jan 2023 of Rs.470 for renewing internet account.

Amount got debited from my bank account but Transaction status is Awaited and Merchant account has not received amount.

CC Avenue Ref No[protected]

It's been more than 24hrs still Transaction Status has not changed and I have not received refund of my amount....
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M
Moris samuel
Jan 4, 2024
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Booked a HP LPG Cylinder, money got deducted but not credited to merchant payment made with CC Avenue gateway

Today 4/Jan/2024 i made a payment of rs 918.50/- through CC Avenue payment gateway, the amount got debited from my bank account but it was not credited to merchant HP PAY, could you please help me to get the money back to my account.

Thanks,
Moris...
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D
digitalserver
Dec 26, 2023
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CCAvenue Protect To Fraud Merchants

Hello,

I purchased one vps plan from cheapohosting they are totally fraud.

Payment through cc avenue but they are cheating me.

Ccavenue ref number :[protected]

I need my money back. Kindly refund my payment as soon as possible....
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S
Siddhartha.Ghosh
Dec 21, 2023
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Booked a HP LPG Cylinder, money got deducted but stuck with CC Avenue gateway

RS 922.01 Paid from my SBI Credit Card to HP GAS Cylinder Refill booking vide CCAVENUE GATEWAY, Amount deducted from my account but payment not completed and stuck with ccavenue.

(HP Gas booking Transaction No. [protected])

Rs 922.01 SPENT ON SBI CREDIT CARD AT HPCL LPG SBU ECOLLECTION MUMBAI ON 19/11/2023.

Ccavenue showing following error message:

An Error occurred on processing...
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B
Baalajee Ks
Nov 16, 2023
Nov 16, 2023
This thread was updated on Nov 16, 2023
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Made payment to Hathway broadband money debited but merchant did not receive

I made payment to Hathway broadband. Amount got debited from my account but the page got stuck in CCavenue page. Mechant did not received the said amount. Total amount Rs 1002...
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S
SiddharthaShukla0903
from Kanpur, Uttar Pradesh
Sep 29, 2023
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Order is Awaited-College fee

I recently made a payment to my college through CCAvenue. Money was deducted but I didn't receive any receipt and my order was showing as awaited. Please help me get this issue resolved.

Thanks
Siddhartha...
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A
Abhi_KS722
Sep 19, 2023
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Amount deducted but ebharatgas.com registration shows payment failure

I paid for new gas connection from ebharatgas.com through cc avenue using my visa icici credit card. Amount of Rs. 5302.58 is deducted, but it said payment failure. Kindly look into the matter and resolve it as soon as possible....
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H
Harkeerat Sahni
Jul 31, 2023
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Money not refunded

Address: 52, Sadbhavna Apartments, IP Extension, Delhi 110092

Reference number:[protected]

Date Of incident: 21st July 2023

CCAvenue has not refunded my money, they have made false claim about refunding money to my account and the timeframe they gave was 2-4 days.

10 days have elapsed, and the money is not reflected on my account, the customer support is unresponsive, the CCAvenue payment gateway are clearly in breach of their legal obligation.
br...
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H
Harkeerat Sahni
Jul 31, 2023
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Money not refunded

Address: 52, Sadbhavna Apartments, IP Extension, Delhi 110092

Reference number:[protected]

Date Of incident: 21st July 2023

CCAvenue has not refunded my money, they have made false claim about refunding money to my account and the timeframe they gave was 2-4 days.

10 days have elapsed, and the money is not reflected on my account, the customer support is unresponsive, the CCAvenue payment gateway are clearly in breach of their legal obligation.
br...
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A
Aniket dolai
Jul 27, 2023
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My transction is showing order is awaited over a day and nothing happened

Website: secure.ccavenue.com/receive/187/servlet/BankRespReceive

I wanted to pay my ₹1235.00 college fees but its over a day but the status is showing order is awaited please understand the college has a due date so please pass my transaction so my college can recive my fees and confirm my admission....
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S
Sunil0155
from Nainital, Uttarakhand
Jul 14, 2023
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Payment done but your order is awaited

Website: www.ccavenue.com

Dear sir,
I applied for my college exam and paid my fees, but the fees still show as pending.

And show Order is awaited.

I apply more than three times, and again, I show a different ID.

Your order is awaiting approval.

my college payment's ending date is near....
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G
Gaurav Faujdar
from Noida, Uttar Pradesh
Jul 10, 2023
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Money got deducted from account by CC Avenue but order not placed in Gita Press website

I placed an order in Gita Press books online & I made the payment through paytm upi of Rs.502, however the Order is not visible in Gita Press website but I got confirmation from CC Avenue as below:

Your Order#136871 on https://gitapressbookshop.in for INR 502 was successful. CCA Ref No:[protected].

I have raised this concern to both Gita Press and CC Avenue but not yet got any response from any of them...
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S
stewari4
Jun 3, 2023
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Payment not processed

There were 2 paytm wallet transations that were made to Indraprastha Gas Limited.

On Paytm side both these transactions are being shown as successfull towards Ccavenues E Commerce however Indraprastha Gas has not received both these payments.

The details of the 2 transactions are as follows:

Transactions 1:
Date: 24th Feb 2023
Amount: 2791.23 Rs
Order ID:[protected]
br...
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A
[email protected]
May 7, 2023
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Payment awaiting

I have been paid RBL loan EMI 2787.27 using debit card through ccavenue gateway.The amount was deducted from my bank, but ccavenue shows order awaiting. I don't know how to reach them in this regard.please resolve my problem. Transaction no
[protected] done at 81803305 on 07May23 at 19:56:40...
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A
[email protected]
May 1, 2023
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Complaint for bhagan toll plaza.

Address: Shahpur taga

Mne kl shym ko aur aaj subha apne monthly pass ka recharge keya jo ki dono bar payment cut chuki h but mera monthly pass ab tk active ni huya. Aur mera ek traf ka toll bina pass ke 110 rs h to ya to meri payment refund kr dejeye ya mera koi bi ek payment se mere pass ko active kr dejye.
Idbi fastag
Hr42e2731
[protected]...
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S
Sambit Kumar Nayak
from Bhubaneswar, Odisha
Mar 30, 2023
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Ccavenue Order Awaiting

Website: www.ccavenue.com

I was paying my fees in the KIIT website via CCAVENUE using PNB DEBIT CARD but its showing ORDER AWAITING...KINDLY solve this issue because its fees ......
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V
Vensha_23
Mar 30, 2023
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Payment in pending request, not able to pay

I'm not able to pay the pending payment, and website is not allowing me to pay....
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V
Vensha_23
Mar 30, 2023
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Payment in pending request, not able to pay

I'm not able to pay for new connection and I'm getting pending transation on KYC ID....
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