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CC Avenue Complaints & Reviews

ccavenue.com

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Updated: Apr 2, 2024

Complaints 838

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144

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694

So far, so good. CC Avenue is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CC Avenue will keep up the work and continue to help more customers with their concerns even better 🤝

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Steam purchase through CC avenue

Booked a HP LPG Cylinder, money got deducted but stuck with CC Avenue gateway

Amount deducted but ebharatgas.com registration shows payment failure

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Order Awaiting even after payment is done

Money got deducted from account by CC Avenue gateway but order not placed in Gita Press website

Ccavenue Order Awaiting even after payment is done

CC Avenue reviews & complaints(838)

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Address: No.11 , 1st Main Road, Nataraja Layout, 7th Phase J P Nagar Bangalore

I tried making a payment through netbanking on the https://bsk.karnataka.gov.in/ which used CCAvenue portal.
The payment is deducted on my bank account but the CC avenue site is still in "Please be patient while we are redirecting you to Merchant site.
Do not "close the window" or press "refresh" or "browser back button". for a long time....

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I have purchased a product on steam and intermediary for that payment is CC avenue.

But it didn't go through and steam cancelled the purchase and money got debited from the account so I am requesting for refund back.

Transaction ID:[protected]...

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Dear Team,

Pls refund my amount which has been initated by the merchant

[protected]
[protected]
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[protected]
[protected]
[protected]
[protected]...

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Hi,
I made online payment to DVOIS Broadband Internet services on 4th Jan 2023 of Rs.470 for renewing internet account.

Amount got debited from my bank account but Transaction status is Awaited and Merchant account has not received amount.

CC Avenue Ref No[protected]

It's been more than 24hrs still Transaction Status has not changed and I have not received refund of my amount....

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Today 4/Jan/2024 i made a payment of rs 918.50/- through CC Avenue payment gateway, the amount got debited from my bank account but it was not credited to merchant HP PAY, could you please help me to get the money back to my account.

Thanks,
Moris...

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Hello,

I purchased one vps plan from cheapohosting they are totally fraud.

Payment through cc avenue but they are cheating me.

Ccavenue ref number :[protected]

I need my money back. Kindly refund my payment as soon as possible....

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RS 922.01 Paid from my SBI Credit Card to HP GAS Cylinder Refill booking vide CCAVENUE GATEWAY, Amount deducted from my account but payment not completed and stuck with ccavenue.

(HP Gas booking Transaction No. [protected])

Rs 922.01 SPENT ON SBI CREDIT CARD AT HPCL LPG SBU ECOLLECTION MUMBAI ON 19/11/2023.

Ccavenue showing following error message:

An Error occurred on processing...

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I made payment to Hathway broadband. Amount got debited from my account but the page got stuck in CCavenue page. Mechant did not received the said amount. Total amount Rs 1002...

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I recently made a payment to my college through CCAvenue. Money was deducted but I didn't receive any receipt and my order was showing as awaited. Please help me get this issue resolved.

Thanks
Siddhartha...

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I paid for new gas connection from ebharatgas.com through cc avenue using my visa icici credit card. Amount of Rs. 5302.58 is deducted, but it said payment failure. Kindly look into the matter and resolve it as soon as possible....

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Address: 52, Sadbhavna Apartments, IP Extension, Delhi 110092

Reference number:[protected]

Date Of incident: 21st July 2023

CCAvenue has not refunded my money, they have made false claim about refunding money to my account and the timeframe they gave was 2-4 days.

10 days have elapsed, and the money is not reflected on my account, the customer support is unresponsive, the CCAvenue payment gateway are clearly in breach of their legal obligation.
br...

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Address: 52, Sadbhavna Apartments, IP Extension, Delhi 110092

Reference number:[protected]

Date Of incident: 21st July 2023

CCAvenue has not refunded my money, they have made false claim about refunding money to my account and the timeframe they gave was 2-4 days.

10 days have elapsed, and the money is not reflected on my account, the customer support is unresponsive, the CCAvenue payment gateway are clearly in breach of their legal obligation.
br...

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Website: secure.ccavenue.com/receive/187/servlet/BankRespReceive

I wanted to pay my ₹1235.00 college fees but its over a day but the status is showing order is awaited please understand the college has a due date so please pass my transaction so my college can recive my fees and confirm my admission....

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Website: www.ccavenue.com

Dear sir,
I applied for my college exam and paid my fees, but the fees still show as pending.

And show Order is awaited.

I apply more than three times, and again, I show a different ID.

Your order is awaiting approval.

my college payment's ending date is near....

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I placed an order in Gita Press books online & I made the payment through paytm upi of Rs.502, however the Order is not visible in Gita Press website but I got confirmation from CC Avenue as below:

Your Order#136871 on https://gitapressbookshop.in for INR 502 was successful. CCA Ref No:[protected].

I have raised this concern to both Gita Press and CC Avenue but not yet got any response from any of them...

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There were 2 paytm wallet transations that were made to Indraprastha Gas Limited.

On Paytm side both these transactions are being shown as successfull towards Ccavenues E Commerce however Indraprastha Gas has not received both these payments.

The details of the 2 transactions are as follows:

Transactions 1:
Date: 24th Feb 2023
Amount: 2791.23 Rs
Order ID:[protected]
br...

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I have been paid RBL loan EMI 2787.27 using debit card through ccavenue gateway.The amount was deducted from my bank, but ccavenue shows order awaiting. I don't know how to reach them in this regard.please resolve my problem. Transaction no
[protected] done at 81803305 on 07May23 at 19:56:40...

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Address: Shahpur taga

Mne kl shym ko aur aaj subha apne monthly pass ka recharge keya jo ki dono bar payment cut chuki h but mera monthly pass ab tk active ni huya. Aur mera ek traf ka toll bina pass ke 110 rs h to ya to meri payment refund kr dejeye ya mera koi bi ek payment se mere pass ko active kr dejye.
Idbi fastag
Hr42e2731
[protected]...

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Website: www.ccavenue.com

I was paying my fees in the KIIT website via CCAVENUE using PNB DEBIT CARD but its showing ORDER AWAITING...KINDLY solve this issue because its fees ......

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I'm not able to pay the pending payment, and website is not allowing me to pay....

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