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CC Avenue — Ccavenue Order Awaiting even after payment is done

I was doing an online purchase from the casioindiashop.com website using my HDFC bank debit card. The amount Rs.8, 500 got deducted from my account through CCAvenue but the order was not confirmed. The status was "Your order # (some number) is Awaited". I tried reaching the technical support or service team of CCAvenue but no response still.

The casino India shop is also not showing my order details. It says "You haven’t placed any orders yet." It's been 2 days already. I haven't received any response from either of the two companies.

Please help to get this resolved.
Thanks
Aniket Lotake
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All transaction has been done successfully but money has not been deducted and still it is showing ORDER IS AWAITED. By what time it will be rectify?

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