Cera — english seat leakage problem

Address: M-4/534 peer shah road gate hakima, 143001

I have purchased a english seat (Cera) on 22/03/2019. When i installed the seat then leakege problam in seat. I have registered two complaints on cera customer care number [protected] on dated 13/04/2019 and 25/04/2019 regarding leakage of english seat. Registerd a complaint i have received a message from company and after two days company representative talk or see my complaint but after 15 days no solution of my complaint. When i call to cera represntative he is no any answering regarding my query.
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Cera tap purchased 1 year back lost its screw and the knob jump down . Now the tap not worked.When I Try to open the tap its knob not rotate properly and came down to the wash basin So i request you to repair it as early as possible

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    M-4/534 peer shah road gate hakima, Amritsar -i, Punjab
    India
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