[Resolved]  Christian Medical College — Hospital ID : 272650P - Indoor Case Paper ( ICP ) Request Dear Sir/Madam, I had sent an email with subline Hospital ID : 272650P

I had sent an email with subline Hospital ID : 272650P - Indoor Case Paper ( ICP ). If you do not provide ICP, kindly request you to give me a reply mentioning we are not providing ICP or please send me ICP of my father or reply as we need n number of days time so that we can forward your reply to the insurance team. Tomorrow is the deadline the insurance team has given me for ICP and I request your team to send me a reply so that I can upload the same in the insurance portal. I am following up on my email from saturday(16 Oct 2021) and got informed from CMC customer care that your team will respond within 3 business days. If you do not reply to my email, Insurance team will deny my claim of 3 lakhs rupees tomorrow for not providing ICP. Based on your reply I can move legally if they still reject my claim.
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Oct 22, 2021
Complaint marked as Resolved 
I hope they will send me reply. Because trust and hope are the things that keeps people move on. I had emailed insurance team members to give me more time to provide ICP as it's being delayed from hospital. Hoping insurance team will give me time and will not deny my claim today. How much ever busy hospital departments are I hope they will respond to my request.
Christian Medical College customer support has been notified about the posted complaint.
Oct 22, 2021
Updated by priyapkv
For ordinary people claiming 3 lakhs insurance is necessary. Though your department is busy acknowledging and giving a reply for a request should be done.
I had sent an email with subline Hospital ID : 272650P - Indoor Case Paper ( ICP ). If you do not provide ICP, kindly request you to give me a reply mentioning we are not providing ICP or please send me ICP of my father or reply as we need n number of days time so that we can forward your reply to the insurance team. Tomorrow is the deadline the insurance team has given me for ICP and I request your team to send me a reply so that I can upload the same in the insurance portal. I am following up on my email from saturday(16 Oct 2021) and got informed from CMC customer care that your team will respond within 3 business days. If you do not reply to my email, Insurance team will deny my claim of 3 lakhs rupees tomorrow for not providing ICP. Based on your reply I can move legally if they still reject my claim.
Verified Support
Nov 03, 2021
Christian Medical College Customer Care's response
Dear Sir/Madam,
Greetings from CMC. Thank you for your feedback. Kindly provide the patients details and your contact details to [protected]@cmcvellore.ac.in for us to look into this issue and provide further assistance.

CMC Team
 
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    Ida Scudder Road, Vellore, Tamil Nadu, India - 632004
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