[Resolved] City Union Bank — complaint about non-returned money which is debited because of transaction failures

[Resolved] City Union Bank — complaint about non-returned money which is debited because of transaction failures

A Akash Thirupathi from Delhi, Delhi Sep 30, 2019

I tried to do 3 transactions on 29.09.2019 (Around 2.00 am) to recharge my mobile. All the 3 transactions ended in failure with rs.436 (149+149+138) debited from my account. I did not get my money back yet. Please credit my debited money back to my account ([protected]) as soon as possible. Account no : [protected] Amount : rs.436 Date of transaction : 29.09.2019 Was this information helpful? No (0) Yes (0)
Oct 29, 2019 Complaint marked as Resolved CUB Staffs responded to the complaint and their service is satisfying. City Union Bank customer support has been notified about the posted complaint. Verified Support Oct 19, 2019 City Union Bank Customer Care's response Dear Customer, Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you. Regards. CUB
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Comments

Praveen Viswa

from Noida, Uttar Pradesh

Oct 8, 2019

I have paid my Idfc first loan RS.4168 and RS.345 paid through paytm and the same was accepted by Idfc first. But Today I have received a message against ecs returns and charges RS .177 is debited but I have paid the loan one day before itself. Kindly check and refund the debited amount.