[Resolved] City Union Bank — irctc booking via phonepe

Rupesh Kp

from Mumbai, Maharashtra

Oct 15, 2019

Website: Irctc

I have booked train ticket via my phone pay app. The amount has been credited from my bank account but in Irctc booking app it's showing payment dues from Bank end and the train has already left. The transaction ID is P1910151457581339082936 . Please get me the money back. I didn't even get in the train and also money has been debited. Please check with the attached picture to know detailed

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Nov 19, 2019

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB

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Comments

Nawaznz

from Madurai, Tamil Nadu

Nov 3, 2019

I have booked train ticket via my paytm app. The amount has been credited from my bank account but in Irctc booking app it's showing payment dues from Bank end . The transaction ID is [protected] . Please get me the money back. I didn't even get in the train and also money has been debited. Please check with the attached picture to know detailed