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[Resolved]  City Union Bank — money not refund

I done my irctc ticket (Transaction id: [protected]) on 06-aug-2017 with cityunionbank internet banking of a/c no. [protected]. A/c holder name s. Abhishek kumar, branch - sriperumbudur, tamil nadu. On this ticket money is debited but ticket is not generated. I informed to bank but refund is not done. Please go through my issue as soon as possible.
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Sep 13, 2017
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
City Union Bank Customer Care's response Dear Customer

We regret for the inconvenience caused. The mentioned transaction was failure one and the same has been reversed to your account on 07082017.

Regards
CUB
 
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Respected sir/madam,
My name change in pass book from mylapore branch but NO response for at this bank pls kindly help for my account name change.
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    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
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