Cityflowers — Product not delivered, no reply from company side

Website: cityflowers.co.in

I ordered a bouquet in cityflowers.co.in, on 14th feb by 9.30 am. I paid the full amount, the coupon said the product will be delivered on the same day. To find out when will it be delivered, I called the customer care, it was answered and replied that it will be delivered by evening.

After that, I didn't receive the product at all. I called multiple times, texted, but all my calls were not answered . No reply from anyone. I didn't receive any mails or message regarding delay or failure. I sent an official mail but still no reply.

In the terms and conditions, it says, they may take upto 4 days to deliver, I have waited for 6 days, but still no response.

From cityflowers, no effort was made to deliver the product and no courtesy to refund the money.

It is purely fraudulent, I want my money back fully

Order no : #CITY12137470
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint