Comments
To the author:
It is impossible to check the complaint objectively as the author had not shown:
- the full name / address of the author
- the bank receipt, which shows particulars of the transaction;
- any email, which had been received from the service provider - operator of yatra site;
- any reservation, which you had tried to make at yatra site.
So, no any document confirming deducted from te account, is seen.
The author is advised to address the complaint for refund either
- to SBI bank - the card issuer
or
- to the service provider - operator of yatra site.
The complaint shall express the exact request, not in general words like "have a look at my text ..."
with the reference on the exact transaction with date/teme .
Resaon: no prove of any reservation confirmation / service confirmation / receipt
had been received by the user.
The duty of the bank or of service provider, who receved the complaint,
is to issue the decision on refund within 15 days and to refund within 15 days
follwoing your complaint, if in India.
In 15-21 days, if no refund is received, the next solution is to start a civil case in a local court only.
You need to save as prove:
- the receipts, which you own from service provider / bank, which prove the deduction from your account;
- you own complaint, stating your name and nature of the complaint, at the site of the service provider
- any decision / reply which you had received by email to your name, which related to the luck of the services
till final refund or within 6 moths at least.
If no refund receved within 15 days following the complaint, the only solution is to bring the civil case to the local court.
The expected expences for civil matter can be as follwows:
- government fees [ from 200 or from 2000 ruppes ] + own efforts, depending upon the court,
- legal fees for assistance of a lawyer or of legal professional [ from !~6000 rupees] + own efforts (to attend the court, the post office, to collect documents, to reply to the court questions etc)
The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@
It is impossible to check the complaint objectively as the author had not shown:
- the full name / address of the author
- the bank receipt, which shows particulars of the transaction;
- any email, which had been received from the service provider - operator of yatra site;
- any reservation, which you had tried to make at yatra site.
So, no any document confirming deducted from te account, is seen.
The author is advised to address the complaint for refund either
- to SBI bank - the card issuer
or
- to the service provider - operator of yatra site.
The complaint shall express the exact request, not in general words like "have a look at my text ..."
with the reference on the exact transaction with date/teme .
Resaon: no prove of any reservation confirmation / service confirmation / receipt
had been received by the user.
The duty of the bank or of service provider, who receved the complaint,
is to issue the decision on refund within 15 days and to refund within 15 days
follwoing your complaint, if in India.
In 15-21 days, if no refund is received, the next solution is to start a civil case in a local court only.
You need to save as prove:
- the receipts, which you own from service provider / bank, which prove the deduction from your account;
- you own complaint, stating your name and nature of the complaint, at the site of the service provider
- any decision / reply which you had received by email to your name, which related to the luck of the services
till final refund or within 6 moths at least.
If no refund receved within 15 days following the complaint, the only solution is to bring the civil case to the local court.
The expected expences for civil matter can be as follwows:
- government fees [ from 200 or from 2000 ruppes ] + own efforts, depending upon the court,
- legal fees for assistance of a lawyer or of legal professional [ from !~6000 rupees] + own efforts (to attend the court, the post office, to collect documents, to reply to the court questions etc)
The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@
supervisor's reply, Jan 4, 2019
You can bring the case, if nany, in UAE also.
The legal expences can be from AED 260 for such tpe of case.
The fair UAE court shall award all reasonable losses, moral compensation, paid fees by judgement.
The legal expences can be from AED 260 for such tpe of case.
The fair UAE court shall award all reasonable losses, moral compensation, paid fees by judgement.
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It is impossible to reply on clearly unidentified question without the e-ticket.
You need to contact the air carrier or the service provider, where you had paid for the ticket.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@