[Resolved] Cleartrip — Booking meal, but not supply in spicejet on 27.4.2014 from portblair to kolkata
S
Sutapa Ganguly
from Korampallam, Tamil Nadu
Apr 28, 2014
Address: Kolkata, West Bengal
Ticket ID no. [protected] Spicejet-SG105.I Booked round trip from kolkata to portblair and back on 21.4.2014 and 27.4.2014. I booked three meal (2 non veg+1 Veg ) on 21.4.2014 and three meal ( 3 Non veg ) on 27.4.2014.but I did not get 3 meal when I challenged to crew then they check the list and told that our name was not their. They told me it was the falt of cleartrip agent.you sent on payment details for 33, 515 and then you add my meal charge Rs.1450/- .So total cost of Rs. 34966/- which amount I paid through credit card. You check this your willing mistake and refund my 750/- for meal charge. If you do not take any step for this cheating then I will complain to your head office at Mumbai.
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Aug 14, 2020
Complaint marked as Resolved
ClearTrip customer support has been notified about the posted complaint.
We regret the lapse in updating the meal request for your return journey. Please be assured that we will process the refund of Rs 750 for the same. The refund will be processed back into the same mode of payment used for booking the reservation and it should reflect in your account in next 7 working days.
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We regret the lapse in updating the meal request for your return journey. Please be assured that we will process the refund of Rs 750 for the same. The refund will be processed back into the same mode of payment used for booking the reservation and it should reflect in your account in next 7 working days.
Regards,
Cleartrip