[Resolved]  Cleartrip — Booking meal, but not supply in spicejet on 27.4.2014 from portblair to kolkata

Address: Kolkata, West Bengal

Ticket ID no. [protected] Spicejet-SG105.I Booked round trip from kolkata to portblair and back on 21.4.2014 and 27.4.2014. I booked three meal (2 non veg+1 Veg ) on 21.4.2014 and three meal ( 3 Non veg ) on 27.4.2014.but I did not get 3 meal when I challenged to crew then they check the list and told that our name was not their. They told me it was the falt of cleartrip agent.you sent on payment details for 33, 515 and then you add my meal charge Rs.1450/- .So total cost of Rs. 34966/- which amount I paid through credit card. You check this your willing mistake and refund my 750/- for meal charge. If you do not take any step for this cheating then I will complain to your head office at Mumbai.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ClearTrip customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Mr. Ganguly,

We regret the lapse in updating the meal request for your return journey. Please be assured that we will process the refund of Rs 750 for the same. The refund will be processed back into the same mode of payment used for booking the reservation and it should reflect in your account in next 7 working days.

Regards,
Cleartrip

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3044
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information