Cleartrip — Concerns Regarding Misleading Promotions and Personal Data Handling on ClearTrip

I recently purchased a flight ticket through ClearTrip's platform. During the booking process, the website displayed an offer of a 25% discount on the ticket price upon logging in using a phone number. Despite following this instruction and providing my personal phone number, the anticipated promotional discount was not applied after logging in. Consequently, I proceeded with the ticket purchase at the full price, intending to later remove my account due to this misleading experience.

However, I encountered difficulties in attempting to delete my account or remove my phone number from the ClearTrip website. This situation raises concerns regarding the company's practices, including the use of deceptive promotional discounts and the collection of personal information, such as phone numbers, without an option for individuals to easily manage or delete their data.

It is recommended that ClearTrip address these issues appropriately and delete my account and phone number from their data base, as they could potentially infringe upon consumer trust and privacy rights.