Cleartrip — fraudulent practices. refund required

Address: Mumbai City, Maharashtra

Website: Cleartrip

I booked a flight via cleartrip which is a return flight which goes through toronto and requires a transit visa.
This ticket is deliberately mare non-refundable and cheap so that customers fall in the trap of purchasing a cheap ticket and miss the flight.
The canadian vac in new york is horrible and a huge number of people do not get a transit visa... All thanks to the horrible and worst management of canadian vac.
The airline air canada then wouldn't allow people to pass through canada as they don't have a transit visa.
And cleartrip has a policy that if you miss the onboard flight, your return flight will get automatically cancelled. What kind of a joke is this?
There are several people who miss an onboard flight and want to take the return flight.
A ticket deliberately made non refundable which cannot be converted into a refundable ticket, which requires a transit visa via canada and return flight gets automatically cancelled if missed the onboard flights clearly shows that they have a collaboration with air canada airlines to dupe customers of their money.
I called the centre several times for a refund but they are reluctant to do anything about it and blame the customer. I won't stol at this and will complain to a higher authority for my refund.