Cleartrip — Refund Trip ID[protected]

Cleartrip — Refund Trip ID[protected]

V Vin76 May 31, 2023 Jul 12, 2023 This thread was updated on Jul 12, 2023

Hi, The flight for Mumbai to Kochi and back were cancelled, the PNR number was TBFFPG and X9Q94J, This was cancelled purely due to airlines inability to service . we have received mails from Go Air that they have refunded the amount to clear trip but on calling the call center of Clear trip we have been informed they have not received the amount . As a customer i dont have any visibility on their internal process, nor having any visibility to the actions taken on ground, its been more than 25 days i have cancelled my trip and yet to get refund . request your help and support to get the refund Was this information helpful? No (0) Yes (1)
ClearTrip customer support has been notified about the posted complaint.
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Terrible

Jul 12, 2023

They have said the same thing to many customers including myself but I know that the refund has been processed by GoFirst because the other people I was travelling with received the refund with 1 week, I am still waiting 3 months later and with every call, Cleartrip changes the reason for keeping my funds.