Bharti Retail Ltd — Horrible Inefficient Management and Misguides Customers

Address: Bangalore, Karnataka

Website: www.bharti-retail.in/Easyday.html

We were initially happy that there was a good consumer shopping market but the next day this shopping market showed its true colors.
It states that it works on alterations of different set of clothes accordingly for free of cost
eg :Pants.

We purchased a pant the first day we visited and found out that the person who works on alteration is on leave. We were told that they would come next day.

When we went to the shop next day we were told first that the person was on leave again.When we probed them further then they told us openly to get the alteration done outside.

If they do not perform any alterations of clothes why unnecessarily misguide the customers?.There is not even a single individual like a supervisor who knows how to handle customers.It is just the shopping staff who lack the basics on how to communicate with their customers with no proper co-ordination among st themselves.