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Club Group Of Hotels Complaints & Reviews

www.ctcauli.com

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Updated: Nov 15, 2023

Complaints 67

Resolved

11

Unresolved

56

So far, so good. Club Group Of Hotels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Club Group Of Hotels will keep up the work and continue to help more customers with their concerns even better 🤝

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Club Group Of Hotels

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cancel shipped order

Fraud company money back

Non refund of membership fee after applying for cancellation of membership

Most useful reviews

mountain club resorts (unit of club group of hotels)

a tour agent make fraud

Club Group Of Hotels reviews & complaints(67)

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Website: www.rangersclub.in

ONE AND HALF AGO i have taken a 10 years membership with Rangers Club Pvt Ltd based in Noida. In 2022 FEBRUARY, they committed they said they will offer Luxury hotels 4star/5star property in every holiday. Their Sales Manager Mr. Imran and Ms. Savita were so confident that they go extra mile to give the best of the best accommodations and they have ties hum in more than 100 Cities in India and 70 countries.
Several times I tried to...

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Address: Kuwait

My Name is Srinivas L Byndla.
I made a payment of KWD 1850.000 (equivalent to approximately Indian Rs. 5 Lakhs) via ESR (Emirates Sprint Resort Company in Kuwait). Presently, both entities are inaccessible. I possess all pertinent receipts and the duly executed contract document with Contract No. MC-1769. Despite my efforts, I am currently unable to locate contact information for this company....

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I, Applicant VIMAL SURYKANT NAVSUPE, reference to certificate folio No.[[protected] Dated[protected].
Under above referred certificate Folio Number, I have invested my amount of Rs.50520/- in your company under the scheme of RELAX HOLIDAY and received the certificate under the same scheme from the company, Which got matured on 30TH, DECEMBER, 2016 and the maturity amount stands at Rs.70560/- is payable by the company.
br...

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At the time of booking they didn't tell us about AMC. But now again and again they are demanding AMC from us while we haven't gone anywhere for 4-5 years...

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Address: Bengaluru

Website: www.tajhotels.com

BEFORE THE DISTRICT CONSUMER COMMISSION REDRESSAL
AT BANGALORE
Complaint No: ________/2022
BETWEEN:
Mr. Deepak Rao
S/o
Aged about:
R/a: … Complainant
AND
Vivanta Bengaluru
By Taj Hotels
At No. 66, Residency Rd,
Ashok Nagar,
Bengaluru, Karnataka 560025 …. Opposite party

COMPLAINT UNDER SECTION 35 OF THE CONSUMER...

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Hi all,

This is anand jaiswal and i am also been defrauded by club group. I have already filed a case in consumer court in qutub institutional area to get my money back. However, i can see that there are lot of people like myself and these court proceeding take time. Hence, i am planning to take class action suit against these companies. For this i need atleast 100 people. More number of people would add weight to the case...

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We have taken membership in 2014 n paid 1 lakh for the same.. Till now they haven't given any membership card and for bookings they always say tht its not included in our list. Now their contact number has also been changed.. I don't know how to contact them.. Most fraudulent company.. I want my total refund. Want to lodge complaint esp against ravi n kabir their employees...

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Address: Cuttack, Odisha, 753014

Hello
My name is m. Mithun
I plan a trip to goa with my 6 friends on 09.08.2019 to 11.08.2019. Fraud no-01
While i search hotels for goa in (Agoda.com) suddenly i received a sms on my mobile "you have spent rs 31716.32 on agoda.com i don't understand whats wrong. I call agoda for details after a long wait 1 of agoda agent received my call and reply sir the booking is confirm and its a non refundable booking. My only...

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This is fraud company with fraud. They have taken my 15k and have given all false comittment like 91 properties/money refund/5 star properties. From last 2 years. I have tried making booking 8-10 times but all request are rejected giving false excuses. They seems to have very few tie ups that too with poor properties. Pls help me to get my money back and don't get trap in this cheating......

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I am following up from last 2 years regarding my refund. 3 months back i got confirmation email from mountain club that your refund is in process and somebody from mountain club will contact you soon but its been 3 months and nobody contacted me and i am left with no other option and writing down here. Next step is to go to consumer from with the emails. I thought somebody will contact me but no one has courtesy to even reply on emails. i...

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Address: District centre janakpuri, New Delhi, Delhi

Like others I am also a victim of CGH. My membership shows lifetime validity and no extra charges however when I make booking extra charges are asked and the validity is reduced to 5 years. On asking about the membership authorised by the company they say the employee has mistakenly written lifetime. The employee has left and Noida office is closed. Your booking cannot be made no rooms are available. Membership cannot be cancelled.
br...

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I have a membership number emmc-0106 in your group.

I have placed a holiday booking request on 25th april 2019 and on 30th april i had shared the details of traveler to timesharedelhi ([protected]@ssrpl.com, [protected]@ssrpl.com, [protected]@ssrpl.com, [protected]@ssrpl.com) but till time there are no response came from your side despite a number of chases. Even there are no acknowledgement received.

I am trying to...

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Address: New Delhi, Delhi, 110075

I m the member of mountain club resort and i have already deposited money... But when we try to call or booking no one pick up my phone even not such address...

We have also a mountain club card and receipt of money... But today no person attending and no services... I m very worried about our money... This is totally fraud company..

These are cheater. I think many more person efficative this kind of cheatingbr...

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Address: 110058

This mountain club is a total fraud company. Ye pehle aap ko phone karke gift coupen ke liye bulate hai phir aap ko apne jaal me phasa kar membership bech dete hai aur kaite hai hamare pass all over india me 35 properties hai. Jabki inke pass sirf 4 properties hai vo bhi utrakahnd me. Membership lene ke baad jab aap booking ke liye phone karte hai to phone uthate nahi hai. Ek doosre ka doosra teesre ka aur teesra chothe ka number deta hai....

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Address: New Delhi, Delhi, 110035

Respected sir, we plan for travel to auli to celebrate the occasion with your carrying, we plan to checking on 1st january or 02nd january as avibility to your clifftop club, auli. And check out on 4th:12:00 noon.
As due to heavy work load i an very late to inform you about my planing but i expect possitive reply from your side this day is very memorable and happiest day in our both of life so we decided to celebrate it with our mountain...

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Address: Medak, Andhra Pradesh, 502329

Website: Club factory

I want to cancel my shipped order
As i want to order another product
Please cancel the order
Order number
So60669970

Please please cancel my order
I will order another one
I liked another product than this
I want to cancel this product and order another product
Please please cancel this product
Then i will order another one as i liked it

I hope...

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Club group of hotels sold me a holiday plan. As per the contract signed or as per the membership card received, amc was not payable extra. Earlier, it was also clarified in writing by customer care of cgh that amc is not payable on the year on which i am not using the holidays.
But now when i have asked for booking they are asking amc for all the past years when i have not used any holiday.

This is simple fraud and...

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Address: 122011

Website: mountain club resorts ltd

I major rajnish sharma (Retd.) is myself an ex-serviceman and i appeal to all armed forces persons serving/ ex - service men not to take travel package from mountain club. This is due to the bad experience i had with them. These people are not men of their words. I had asked for booking of rooms for goa more than 2 and a half month in advance. I wanted to go with my family, children and family friends but they were not able to provide me...

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I placed order from club factory but due to risk i cancelled my order my order id SO32421861 club factory initiate refund of amount (32.32USD) in indian currenccy it is 2214rs ...in club factory wallet ..i opt withdraw ..on 17th july to my account but still amount is not credited ..in my account ..customer support denie to help me and asked to my bank also that is any amount initiate by club factory they said no..what i do please help me...

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I have also taken the membership by paying hefty 95000rs and realized that it is not suitable for me and then i sent email to them regarding cancellation on the same day but they are not ready to refund the amount or cancel my membership. I am working with me layer to proceed further in getting my money back. They have a clause about cancellation but they are not following the same and getting there own reputation damage. May be this is how...

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