Club Jiva — cancellation membership and refund my amount

Respected all tourism department of the india,

Myself Mani kumar from Mumbai

The is my big mistake in my life by register membership with club jiva.

I would like to inform and aware of the most cheater company clubjiva in india that is cheating on every citizen of india. This company is selling rooms for fixed hotels. But the rooms and hotels are very limited and they are selling to unlimited citizens of a well-known city. They are targetted to every citizen of tourism city of india and marketing for 4 start and 5-star resorts/ hotels in india like ramada, radisson blue, cambay etc. But actually, at the time of booking, they are never giving those specified properties because they do not have it actually. They are force to citizens for the immediate payments for 5 or 10 years membership. After taken payment, they become free to promise. Finally members loss their money. Member never enjoys hotels as they want and as a promise given by clubjiva. They have only 10 rooms at hotels and say all others members simply get the answer "no availability", "we are a time-sharing company", "choose another dates" etc... Members actually do not know they have lucky draw system and first come first serve system. They never explain these type of very important condition at the time of payment.

They assured that there is no additional payment need to pay, now they are asking to pay annual maintenance charges.

Also there support guys told the membership is not refundable that time i am very tens from club jiva. If you have purchase or register any membership there is refund option is available mean the costumer not happy with this guys or organization.

please help me to cancel the all services from clubjiva and refund my amount back.

Thank you,
Mani